Jim Norton Ford

Great Experience I had a great experience the service staff did everything to my complete satisfaction. I was hoping to be done by 1pm but they were so good they had m I had a great experience the service staff did everything to my complete satisfaction. I was hoping to be done by 1pm but they were so good they had my Explorer done before 10am and I was on my way back home. Thank you so much. More

service my car had an unusual noise that Mathews had not heard before, and Kevin listened to me about it. they found the source of the Nosie contacted ford fo my car had an unusual noise that Mathews had not heard before, and Kevin listened to me about it. they found the source of the Nosie contacted ford found out what to do to resolve it. and kept me informed through the process with up dates. this is what I look for in service communication. More

great jjob just wanted to shout out and say what a wonderful experience purchasing a new car. Scott and Brian did an outstanding job. we love the car and are exc just wanted to shout out and say what a wonderful experience purchasing a new car. Scott and Brian did an outstanding job. we love the car and are excited to own a Ford. that is a lot for me to say since i have always been a chevy guy. Great Dealership to work with. thanks team More

FAST PROFESSIONAL SERVICE Everyone at Matthews Ford was very professional. My vehicle was ready when promised. I will be using them again for service, and when I purchase my n Everyone at Matthews Ford was very professional. My vehicle was ready when promised. I will be using them again for service, and when I purchase my next vehicle. More

Awesome Service! I brought my truck in after a hose on my F250 blew apart and was able to drive away less than 30 minutes later. I realize this will not happen in mo I brought my truck in after a hose on my F250 blew apart and was able to drive away less than 30 minutes later. I realize this will not happen in most scenarios but the fact that I experienced such an amazing turnaround, from a dealer no less, requires that I document the experience. Great Job Service Team! More

Purchased new Mustang Mike and Brian greeted me promptly and professionally. They knew the parameters they needed to work within and made the purchase a seamless transacti Mike and Brian greeted me promptly and professionally. They knew the parameters they needed to work within and made the purchase a seamless transaction. I will definitely return for service and when the time comes, another new vehicle. More

Very easy and painless Quick and easy experience. Found the car out of state brought it in town for me. I was in and out of the dealership quickly and no hassles. Quick and easy experience. Found the car out of state brought it in town for me. I was in and out of the dealership quickly and no hassles. More

Great place Dillon and Brandon went above and beyond to get me in a truck that met my budget and worked hard showing me 5-6 different truck until I found one I li Dillon and Brandon went above and beyond to get me in a truck that met my budget and worked hard showing me 5-6 different truck until I found one I liked.. More

I went to get the oil changed in my car for the 1st time. The guys were very nice and attentive. Great service. I left my car over my lunch break and was in and out with it. First oil change with this vehicle The guys were very nice and attentive. Great service. I left my car over my lunch break and was in and out with it. First oil change with this vehicle and they did great. More

Friendly, courteous employees! The gentlemen were friendly and courteous. Offered water and coffee and made our wait very easy. Thank you for making our visit a nice one. The gentlemen were friendly and courteous. Offered water and coffee and made our wait very easy. Thank you for making our visit a nice one. More