Jim Norton Ford

Great place Dillon and Brandon went above and beyond to get me in a truck that met my budget and worked hard showing me 5-6 different truck until I found one I li Dillon and Brandon went above and beyond to get me in a truck that met my budget and worked hard showing me 5-6 different truck until I found one I liked.. More

Very easy and painless Quick and easy experience. Found the car out of state brought it in town for me. I was in and out of the dealership quickly and no hassles. Quick and easy experience. Found the car out of state brought it in town for me. I was in and out of the dealership quickly and no hassles. More

I went to get the oil changed in my car for the 1st time. The guys were very nice and attentive. Great service. I left my car over my lunch break and was in and out with it. First oil change with this vehicle The guys were very nice and attentive. Great service. I left my car over my lunch break and was in and out with it. First oil change with this vehicle and they did great. More

Best purchase Experience I ever had. It all started with your service department. I was new to them and I needed an oil change pronto. I was off next day on an unexpectef long biz trip an It all started with your service department. I was new to them and I needed an oil change pronto. I was off next day on an unexpectef long biz trip and my former dealer used the loser’s word “can’t” today. Your service guys said “ we will work you in somehow, enjoy a cup of fresh brewed coffee”. While waiting I browsed around and met a salesman. Bought pu after trip. More

Friendly, courteous employees! The gentlemen were friendly and courteous. Offered water and coffee and made our wait very easy. Thank you for making our visit a nice one. The gentlemen were friendly and courteous. Offered water and coffee and made our wait very easy. Thank you for making our visit a nice one. More

very pleasant, job was quickly Easy to schedule, work done quickly, called when it ready, they took me home that morning and then came and got to pickup the Explorer. I'm very happ Easy to schedule, work done quickly, called when it ready, they took me home that morning and then came and got to pickup the Explorer. I'm very happy with that kind of service and would recommend them to everyone with a Ford Product More

Worked with us to get the desired vehicle. After some time we were able to find the vehicle that we wanted. Would have liked to get more for trade-in. It was good to see that the whole team was After some time we were able to find the vehicle that we wanted. Would have liked to get more for trade-in. It was good to see that the whole team was willing to make sure we got the actual auto we desired and not just the salesman. More

Great people, great pricing, great experience! Everyone at Matthews Ford was very professional and very attentive to my needs in a vehicle. Jaylen, our sales person was awesome. He braved the free Everyone at Matthews Ford was very professional and very attentive to my needs in a vehicle. Jaylen, our sales person was awesome. He braved the freezing cold to search for vehicles with us on the lot. He was very patient and knowledgeable, showing us all the bells and whistles of the vehicle we bought. Overall, a great experience. More

A valued customer. The fellows treat me like a king. They have gone out of their way to ensure my visits are great. They know what they are doing, clearly. The fellows treat me like a king. They have gone out of their way to ensure my visits are great. They know what they are doing, clearly. More

New Ford Got a new Fusion and LOVE IT!!! I was scared of the economist but it is really spirited and the car rides like a dream. Charles was my salesperson and Got a new Fusion and LOVE IT!!! I was scared of the economist but it is really spirited and the car rides like a dream. Charles was my salesperson and he is laid back and super nice. Very informative on the vehicles they sell. Clean facility and friendly people. I am a tough customer so they probably are glad I am gone but I fought and got a great deal. More