Jim Norton Ford

Oil Change The employees are very professional, courteous and friendly. When my vehicle are done, they've explained what was done step by step for myself being The employees are very professional, courteous and friendly. When my vehicle are done, they've explained what was done step by step for myself being a woman and really doesn't know much about vehicle. More

Quick Lane Service I bring my wife's Lincoln and my F-150 in for service every 3000 miles on each unit, David Gorges & Chuck Silfies usually handle my check in and do a I bring my wife's Lincoln and my F-150 in for service every 3000 miles on each unit, David Gorges & Chuck Silfies usually handle my check in and do a great job. Have brought my Fords to this Dealership since it first opened. The Quick Lane Service Techs, (Joey & Conner) who service my units are very professional and in my opinion the best Service Techs in the Tulsa area. More

FX4 OffRoad This was one of the most gratifying truck buying experiences I've ever had. Scott was very knowledgeable and patient. I don't live in Broken Arrow This was one of the most gratifying truck buying experiences I've ever had. Scott was very knowledgeable and patient. I don't live in Broken Arrow anymore but wouldn't hesitate to drive the distance for any truck maintenance. Thank you, I love this truck!!! Robert More

Pleasant experiance with Jalen and Brian. They worked very hard to find the truck I was really looking for, despite it not being available on their lot. The experiance with Jalen and Brian. They worked very hard to find the truck I was really looking for, despite it not being available on their lot. They made the difference in my choice between a Ford and a GMC. More

Always a good experience at the Quick Lube at Matthews Ford Working with David at the Matthews' Ford Quick Lube is always a positive experience. He is always courteous and never tries to push me into a service Working with David at the Matthews' Ford Quick Lube is always a positive experience. He is always courteous and never tries to push me into a service that I am not interested in obtaining. The work done by the Quick Lube staff is always satisfactory and performed in an efficient manner. More

Great Experience I had a great experience the service staff did everything to my complete satisfaction. I was hoping to be done by 1pm but they were so good they had m I had a great experience the service staff did everything to my complete satisfaction. I was hoping to be done by 1pm but they were so good they had my Explorer done before 10am and I was on my way back home. Thank you so much. More

service my car had an unusual noise that Mathews had not heard before, and Kevin listened to me about it. they found the source of the Nosie contacted ford fo my car had an unusual noise that Mathews had not heard before, and Kevin listened to me about it. they found the source of the Nosie contacted ford found out what to do to resolve it. and kept me informed through the process with up dates. this is what I look for in service communication. More

great jjob just wanted to shout out and say what a wonderful experience purchasing a new car. Scott and Brian did an outstanding job. we love the car and are exc just wanted to shout out and say what a wonderful experience purchasing a new car. Scott and Brian did an outstanding job. we love the car and are excited to own a Ford. that is a lot for me to say since i have always been a chevy guy. Great Dealership to work with. thanks team More

FAST PROFESSIONAL SERVICE Everyone at Matthews Ford was very professional. My vehicle was ready when promised. I will be using them again for service, and when I purchase my n Everyone at Matthews Ford was very professional. My vehicle was ready when promised. I will be using them again for service, and when I purchase my next vehicle. More

Awesome Service! I brought my truck in after a hose on my F250 blew apart and was able to drive away less than 30 minutes later. I realize this will not happen in mo I brought my truck in after a hose on my F250 blew apart and was able to drive away less than 30 minutes later. I realize this will not happen in most scenarios but the fact that I experienced such an amazing turnaround, from a dealer no less, requires that I document the experience. Great Job Service Team! More