Jim Norton Ford

pleasure to deal with , we purchased a new Escape, and it is wonderful would recommend to anyone out there looking for a new Ford vehicle , we purchased a new Escape, and it is wonderful would recommend to anyone out there looking for a new Ford vehicle More

Recall on Explorer They said it would take 3 hours to get my Explorer fix, but they had it done in 45 minutes. I was so pleased. Every time I have been there for service They said it would take 3 hours to get my Explorer fix, but they had it done in 45 minutes. I was so pleased. Every time I have been there for service I have left extremely happy. Your service department is awesome. More

Oil change and tires rotated I do all of my personal vehicles purchases and oil changes at Mathews Ford. The treat me like family and I consider them family as well I do all of my personal vehicles purchases and oil changes at Mathews Ford. The treat me like family and I consider them family as well More

Like it should be Had shopped in person with two dealerships. One had good pricing but could not get dealer trade done for the F150 Platinum that I wanted. 2nd dealersh Had shopped in person with two dealerships. One had good pricing but could not get dealer trade done for the F150 Platinum that I wanted. 2nd dealership was delirious in their pricing. Made a phone call to the sales manager at Matthews to tell inquire on a Platinum I had seen on their website. He looked and said yes we have it I told him I was leaving on a trip in two days and would like to drive that truck to Florida if the price was right. He quoted me a price, beating the 1st dealership on their price. I said I would take it and asked if he could have the truck ready. When I arrived I was put with salesman Jordan Turner, the truck was ready and I was gone in less than 30 minutes. That's how I like to do business, not hassle no haggle. Thanks Matthews Ford, I will be back. More

Great work Thanks for taking care of me. I always depend on your expertise to keep me and my family safe at 75 mph and to maintain my vehicles for a long servic Thanks for taking care of me. I always depend on your expertise to keep me and my family safe at 75 mph and to maintain my vehicles for a long service life.. Regards More

Great I got the works package today. They changed the oil and filter. Then rotated the tires, checked the fluids. They see quite frequently since I drive th I got the works package today. They changed the oil and filter. Then rotated the tires, checked the fluids. They see quite frequently since I drive the car about 6,000 miles each month. It is very important to change the oil and rotate the tires regularly. And it took less than an hour. More

Quick Lube Brought the pickup in for an oil change and tire rotation. In and out in less than an hour, nice friendly courteous people. Great value and service. Brought the pickup in for an oil change and tire rotation. In and out in less than an hour, nice friendly courteous people. Great value and service. More

The best They won't quit untill they find the best deal for you, I will be going back for my future next upgrade and I recommend them 100% They won't quit untill they find the best deal for you, I will be going back for my future next upgrade and I recommend them 100% More

great service. Brought in our 2017 Expedition for the "Work" done on it. Tires rotated and oil changed every 5,000 miles and have never had a problem with the servi Brought in our 2017 Expedition for the "Work" done on it. Tires rotated and oil changed every 5,000 miles and have never had a problem with the service. More

Oil Change The employees are very professional, courteous and friendly. When my vehicle are done, they've explained what was done step by step for myself being The employees are very professional, courteous and friendly. When my vehicle are done, they've explained what was done step by step for myself being a woman and really doesn't know much about vehicle. More