Jim Norton Ford

Came in for oil change. Fast,efficient service. I have brought my F250 in for regular service since I bought it from Matthews. I have enjoyed a great experience thus far and plan to come back or yea I have brought my F250 in for regular service since I bought it from Matthews. I have enjoyed a great experience thus far and plan to come back or years to come. More

Great service Every time I have had my Explorer serviced at Mathews Ford I have been treated with courtesy and respect. They are always timely and usually have my Every time I have had my Explorer serviced at Mathews Ford I have been treated with courtesy and respect. They are always timely and usually have my Explorer done faster than I expected. Mike Flippin does a fantastic job and the guys in the quick service oil and filter changing department make sure everything is top top shape. I would highly recommend Mathews service department to all my friends and relatives. More

Came in for oil change. Fasr,efficient service. Chuck and his crew did a great job and great customer service. I will definitely come back next time. Would recommend to others. Friendly and reliable Chuck and his crew did a great job and great customer service. I will definitely come back next time. Would recommend to others. Friendly and reliable. More

Real customer service Thanks Mike Flippin for treating me as a family member. All I needed was a battery. Mike walk me though the Ford warranty would do as well as the batt Thanks Mike Flippin for treating me as a family member. All I needed was a battery. Mike walk me though the Ford warranty would do as well as the battery warranty -- really took are of me . More

Friendly & Dependable A WELCOMING Smile when he approaches the car. He LISTENS to what I have to say. He HEARS my needs and makes appropriate suggestions. He tries to get t A WELCOMING Smile when he approaches the car. He LISTENS to what I have to say. He HEARS my needs and makes appropriate suggestions. He tries to get the Best VALUE for my money. He EXPLAINS the service rendered. I leave with CONFIDENCE knowing CHUCK has my back ... and, I will be back. Thank you Chuck! More

Best buying experience ever! I have never had a such a great experience buying a new vehicle. They were very fair and great to work with. Best buying experience ever! I have never had a such a great experience buying a new vehicle. They were very fair and great to work with. Best buying experience ever! More

Got me in and out , not a long wait friendly service tech. got my service done and out the door. oil change on my f 150.went over the finding with me. nothing really wrong... friendly service tech. got my service done and out the door. oil change on my f 150.went over the finding with me. nothing really wrong... More

Excellent experience as always We have always had a good experience at Matthews Ford in Broken Arrow. We have purchased more than one vehicle and will likely purchase more from this We have always had a good experience at Matthews Ford in Broken Arrow. We have purchased more than one vehicle and will likely purchase more from this dealership. More

Always Take Care of Your vehicle Outstanding customer service, friendly staff, take time to take care of your vehicles. Have both my vehicles serviced at Matthews Ford. Recommend to Outstanding customer service, friendly staff, take time to take care of your vehicles. Have both my vehicles serviced at Matthews Ford. Recommend to friends and family. More

Car Repair I had my car towed for overheating Wednesday. I needed a new water pump which had to be shipped from Fort Worth. My car was fixed by Friday afternoo I had my car towed for overheating Wednesday. I needed a new water pump which had to be shipped from Fort Worth. My car was fixed by Friday afternoon. The CPO coverage took complete care of it. Otherwise that would have been a $500 repair. I also had picked up a nail in my tire, thus my low tire pressure message came on. The dealership plugged up the tire and all I had to pay was $15. I was very grateful to the wonderful service at your dealership. You always take good care of me! More