Jim Norton Ford

Quick Service WE had our standard service through our warrant on our 2016 purchase . Very quick service . The only request is that when in for service or repair a WE had our standard service through our warrant on our 2016 purchase . Very quick service . The only request is that when in for service or repair a vacuum and wash would be ideal . We have this with another dealership on another vehicle purchase (not Ford) and it is very refreshing to pick a vehicle up services clean and fresh . More

Excellent service As always I got in quickly. Advised of what needed to be done and got it all taken care of in a reasonable amount of time. Always friendly and courteo As always I got in quickly. Advised of what needed to be done and got it all taken care of in a reasonable amount of time. Always friendly and courteous. More

Just was there for an oil change. Just brought my car in for an oil change, but received very friendly service. Monica was very friendly and informative about items I needed to have do Just brought my car in for an oil change, but received very friendly service. Monica was very friendly and informative about items I needed to have done. More

Warranty work, got me in and out in quality time I called the service Dept. made an appointment too have my Truck fixed. It was a recall on my F150, they got my truck right in and got the problem fi I called the service Dept. made an appointment too have my Truck fixed. It was a recall on my F150, they got my truck right in and got the problem fixed. More

Good Show, I say David's cheerful demeanor and sage advice keeps me pining for more...Sometimes I call and hang-up, just to hear his soothing, reassuring voice... David's cheerful demeanor and sage advice keeps me pining for more...Sometimes I call and hang-up, just to hear his soothing, reassuring voice... More

overall good experience they took the car within five minutes of arrival. attendant was helpful, answered all of my questions, advise me of what would be done, and courteous. they took the car within five minutes of arrival. attendant was helpful, answered all of my questions, advise me of what would be done, and courteous. More

Excellent I was looking for a new vehicle, thought I knew what I wanted, Scott showed me How I could get more vehicle for my money! Thrilled to drive out in an I was looking for a new vehicle, thought I knew what I wanted, Scott showed me How I could get more vehicle for my money! Thrilled to drive out in an Explorer. More

Outstanding! I tried in vain to work with dealers in my area all to no avail. When you buy a car online you're really putting yourself on the point of the spear r I tried in vain to work with dealers in my area all to no avail. When you buy a car online you're really putting yourself on the point of the spear regarding the dealership's honesty. This car exceeds my expectations. Once the "deal" was done the rest of the staff performed as you would expect from a Ford dealer. All the paperwork was handled very well. The car was delivered the same day as the paperwork. So, if you know what you want and they have it I highly recommend Mathews Ford. Thanks guys! More

Matthews Ford Very friendly. Explained in terms I understood. Shuttled me to work from the dealership. Kept me informed of vehicle's progress throughout. Clean serv Very friendly. Explained in terms I understood. Shuttled me to work from the dealership. Kept me informed of vehicle's progress throughout. Clean service area. More

Good Service Came to look at a car got all the right answers and on car and all the different equiment I could get with it . All the questions on z plan were answ Came to look at a car got all the right answers and on car and all the different equiment I could get with it . All the questions on z plan were answered. Good job i bought the car. More