Jim Norton Ford

service they reviewed my problem with my tire which was road hazard not a defect as I thought replaced the tire in very reasonable time and the price was comp they reviewed my problem with my tire which was road hazard not a defect as I thought replaced the tire in very reasonable time and the price was comparable to other tire shops I checked with More

Service It is always a pleasure to have my vehicles serviced at your shop The staff is always friendly, courteous and helpful I highly recommend you to ever It is always a pleasure to have my vehicles serviced at your shop The staff is always friendly, courteous and helpful I highly recommend you to everyone More

Excellent service! Very friendly dealership they get better each and every time I need service. They say you always pay more at the dealer but you get what you pay for i Very friendly dealership they get better each and every time I need service. They say you always pay more at the dealer but you get what you pay for in my mind. These guys get to the problem and do it quickly and right. More

Timely repair and courteous service The service was done in the expected amount of time and the staff were accommodating and courteous. I will recommend getting service done here. Thank The service was done in the expected amount of time and the staff were accommodating and courteous. I will recommend getting service done here. Thank you Larry More

Always a good experience David in the Quick Lane always is responsive to my questions and concerns. He fully explains needed services and does not try to pressure me to purch David in the Quick Lane always is responsive to my questions and concerns. He fully explains needed services and does not try to pressure me to purchase recommended services. More

Great Experience Great experience, wonderful service and very friendly people. They didn't have the truck I wanted but it only took Jon about 2-3 hours to find the one Great experience, wonderful service and very friendly people. They didn't have the truck I wanted but it only took Jon about 2-3 hours to find the one I wanted. I will continue to go back for all my vehicle needs. More

Excellent as always ! Always easy dealing with this excellent dealership ! My third new truck purchase here and it just gets easier each time. Thanks to Brian, Jordan and Always easy dealing with this excellent dealership ! My third new truck purchase here and it just gets easier each time. Thanks to Brian, Jordan and Stephan. More

Good experience! Went above the call of duty, even though courtesy driver does not typically go as far as I live, he got approval. Brought me home and then came and pi Went above the call of duty, even though courtesy driver does not typically go as far as I live, he got approval. Brought me home and then came and picked me up when my vehicle was ready. More

Great customer service We are very pleased with the service given by Eddie Durham and Brian Ross, and they delivered a seamless buying experience. Well done! Matthews pric We are very pleased with the service given by Eddie Durham and Brian Ross, and they delivered a seamless buying experience. Well done! Matthews prices on our new Explorer beat the larger dealers price by over $2,000! Their finance department is second to none. They worked hard to get the deal we wanted, and actually exceeded our expectations. Mathews has another customer for life. Within a year we will be purchasing another vehicle. We have no need to shop around, as Matthews advertised prices beat all of their competitors, plus we do not have to fight the hideous traffic trying to get to another dealer. Buy Broken Arrow=save time and money! More

Quick Service WE had our standard service through our warrant on our 2016 purchase . Very quick service . The only request is that when in for service or repair a WE had our standard service through our warrant on our 2016 purchase . Very quick service . The only request is that when in for service or repair a vacuum and wash would be ideal . We have this with another dealership on another vehicle purchase (not Ford) and it is very refreshing to pick a vehicle up services clean and fresh . More