Jim Norton Ford
Broken Arrow, OK
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244 Reviews of Jim Norton Ford
RV alignment and oil change. Great folks! Ask for Lani, she's WONDERFUL!!!!! She was very helpful. We have had our RV there for other service and was kept in the loop during our s Great folks! Ask for Lani, she's WONDERFUL!!!!! She was very helpful. We have had our RV there for other service and was kept in the loop during our service visit. She called our extended warranty policy and all was covered but the deductible. More
First car After a long morning at another Ford dealership that left a bad taste in my mouth for car shopping, I was pleasantly surprised by the friendly and hel After a long morning at another Ford dealership that left a bad taste in my mouth for car shopping, I was pleasantly surprised by the friendly and helpful experience at Matthews Ford. More
Love this place! Matthews Ford has been amazing to me and my family. All three of us have purchased a vehicle from here. Every time I bring my car in for service they Matthews Ford has been amazing to me and my family. All three of us have purchased a vehicle from here. Every time I bring my car in for service they have been incredible. Always doing an amazing job and such a timely manner. Thanks Matthews Ford! More
My salesman has the patience of Job I came in with a list of requirements that had to be met for a vehicle to meet my needs. Taylor Noriega and Brian Ross helped me narrow down the choic I came in with a list of requirements that had to be met for a vehicle to meet my needs. Taylor Noriega and Brian Ross helped me narrow down the choices and get me into the pickup that best fit my needs and my budget. This is the 4th or 5th vehicle I've bought from Matthews Ford over the years and, while Ford is great, it's their people who keep me coming back. More
Direct and honest. Although the service department could not repair my vehicle, because the part is no longer available, they did give me some valuable information so I Although the service department could not repair my vehicle, because the part is no longer available, they did give me some valuable information so I can pursue a repair myself. More
First Oil Change on 2017 Ford Explorer Brought 2017 Ford Explorer in for first oil change and was able to get in and out in a timely manner with no delays during the visit. Brought 2017 Ford Explorer in for first oil change and was able to get in and out in a timely manner with no delays during the visit. More
2018 Ford Edge This our 3rd vehicle that we have bought from them and we are happy with their service , from the front desk to the financing dept. - Jon Lane helped This our 3rd vehicle that we have bought from them and we are happy with their service , from the front desk to the financing dept. - Jon Lane helped us in ordering our new Ford Edge no question went unanswered More
Awesome The staff is totally awesome I have really enjoyed my SUV will NEVER have nothing but a ford. We plan on ttrading to a 2019 soon The staff is totally awesome I have really enjoyed my SUV will NEVER have nothing but a ford. We plan on ttrading to a 2019 soon More
Bought a new mustang Shelby gt350 Had the car I was looking for. Drove in from Okc. Dealership knows about mustangs and Shelby’s. The car was well taken care of. Obviously they keep t Had the car I was looking for. Drove in from Okc. Dealership knows about mustangs and Shelby’s. The car was well taken care of. Obviously they keep these cars on the sales floor but use strap and poles to keep casual touches and leaning butts off. The salesman, Jon, loves mustangs and was genuinely excited for us to buy it. I didn’t care for the asking price but they quickly adjusted what I was willing t o pay. Very pleased with experience and will definitely use again and recommend. Wish I lived closer and could use their service department. More
Alwaqys had a daily update Mike kept me update on the progress on the car repairs. So I never had to call them. I've already recommended them to my friends, Mike kept me update on the progress on the car repairs. So I never had to call them. I've already recommended them to my friends, More