Jim Norton Ford

great visit I did not know until the clerk told me our first service was free. She could have charge me but did not. Look forward to our next visit visit I did not know until the clerk told me our first service was free. She could have charge me but did not. Look forward to our next visit More

Great car buying experience I totally recommend this place. The people are not pushy like most places very courteous and made me feel comfortable. They went out of their way to I totally recommend this place. The people are not pushy like most places very courteous and made me feel comfortable. They went out of their way to be helpful, highly recommend you will be surprised! More

EXTREAMLY HAPPY Let me start by saying thank you to the to gentleman that I worked with Scott and Brian. I Appreciate everything that you both did right down to the Let me start by saying thank you to the to gentleman that I worked with Scott and Brian. I Appreciate everything that you both did right down to the Color that I wanted!! God-bless you and thank you again for everything and you know I will be back!! Sincerely, Lisa Kuhn More

Outstanding dealership! I have bought 3 vehicles from Matthews Ford with Jon Lane as the salesperson. The atmosphere is calm and peaceful. The general sales manager Brian R I have bought 3 vehicles from Matthews Ford with Jon Lane as the salesperson. The atmosphere is calm and peaceful. The general sales manager Brian Ross is exceptional as well. These gentlemen will do whatever it takes to get the vehicle you want at the payment for your budget. More

Always take great care of us! Thank you to Brain Ross and Jordan Reynolds for making sure the lease experience was painless and keeping me well informed through the process. This Thank you to Brain Ross and Jordan Reynolds for making sure the lease experience was painless and keeping me well informed through the process. This is a great dealership to buy from they take care of the customer. More

Quick lane I have always received excellent & curious service. Fast service and reliable. They make you feel very conferrable . Lobby very clean and conferrable I have always received excellent & curious service. Fast service and reliable. They make you feel very conferrable . Lobby very clean and conferrable for your waiting time. All the service men were very friendly. More

The works They were quick to get me checked in and serviced. I got The Works and they have not failed me yet. My C-Max now has 157k milei They were quick to get me checked in and serviced. I got The Works and they have not failed me yet. My C-Max now has 157k milei More

Excellent as usual Chuck went out of his way to do a ride with me to determine what the new sound was that the transmission was making and whether I needed to worry abou Chuck went out of his way to do a ride with me to determine what the new sound was that the transmission was making and whether I needed to worry about it. More

Courtesy and helpful treatment Ms. Monica Elias was my service consultant during my latest service need. She came out to my vehicle as I was in line in my Escape. She promptly wrote Ms. Monica Elias was my service consultant during my latest service need. She came out to my vehicle as I was in line in my Escape. She promptly wrote up my needs and answered my questions on additional service such as alignment inspection and correction if needed. She also went over the outcome of the service and costs for today's work at completion of my service. Nicely done. More

Helpful I used the quicklane for an oil change and tire rotation. They were a little busy but still it did n't take very long and they did a great job. First I used the quicklane for an oil change and tire rotation. They were a little busy but still it did n't take very long and they did a great job. First time going here with my new car, I'll be back for sure. More