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Jim Norton Ford

Broken Arrow, OK

4.5
243 Reviews

1101 W SW Expy Dr,

Broken Arrow, OK

74012

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243 Reviews of Jim Norton Ford

July 25, 2018

Great job, was ready before end of day Everyone was very helpful and explained everything about the repair. The work was also done much sooner than expected. Thank You and The whole service More

by Bluebell7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eaves,Kevin Jordan,Mike Flippin
July 24, 2018

Helpful and thorough Kevin Jordan has always been great to deal with over the years. He's moved onto service manager and still is hands on as much as possible but since th More

by Fieldfamily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve (forgot last name), Kevin Jordan
July 22, 2018

Monica Elias shoulder be Employee of the Year! I received the most superb Customer Service Experience due to the outstanding Customer Service skills exhibited by Monica Elias. She was very patient More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Elias
July 20, 2018

Very Good Salesman was very knowledgeable of vehicle. Helpful in setting up system. Thorough in explaining vehicle. Patient when we asked questions and answe More

by Mstew#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Murr, Chet Pitt
July 10, 2018

Absolutely the best service and best dealership Quick service Thorough Friendly I would recommend this dealership to everyone. I always enjoy coming here. Mike Couch is a wealth of knowledge and al More

by rcleaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Couch
July 09, 2018

Excellent Sales Dept I felt completely comfortable and relaxed during my purchase process. Jordan Reynolds is a great salesman. He represents Matthews Ford very well. He w More

by rlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Reynolds
July 05, 2018

Relationship built on TRUST! I came to Matthews as a new customer. I dealt with Brian Ross and Scott Murr during my visit. I couldn't be happier with the service they provided. Th More

by Hogdoug56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ross, Scott Murr
June 30, 2018

Buying an Explorer (Platinum) Scott and Tyler were very professional. Tyler rode with us while test driving and was very knowledgeable about the car. Scott continued showing us the More

by rwcsclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Tyler, Mark
June 29, 2018

Worst Customer Servive Ever Do Not Go To Matthews Ford for Service or Repair Worst Customer Service I feel they are not honest and upfront. It all about the money not the Cus More

by Shae68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department/ Management
June 29, 2018

great visit I did not know until the clerk told me our first service was free. She could have charge me but did not. Look forward to our next visit More

by bcmguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
female
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