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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,246 Reviews

2,246 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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December 28, 2024

Friendly and professional staff, very knowledgeable and thorough service. Thanks Jim Ellis, I always appreciate coming in! More

by doarian_ballard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 23, 2024

James and crew did a great job getting my truck fixed. Great experience as always! More

by Eddie Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

December 22, 2024

I had a remote starter put on my truck. Brandon help me with information because the first order was not with the wireing harness. He helped me on what to get. More

by bobgrier2897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2024

Kevin is hands down the best service person. His communication and customer service is great! More

by TRAMONBUTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 21, 2024

My service advisor is Melissa Toole, she has been great to work with. The service team at Jim Eliis has done good work on my cars at a fair price. Over the years any issues they have addressed was repaire More

by DAVEYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

They sent me an estimate for my car at 15000 plus! They only offered 13000 More

by GERONIMO1946
Recommend Dealer
No
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Professional people that are friendly and do a great service job! Highly recommend to anyone looking for car work. More

by avermil6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 19, 2024

Had a great experience recently with Charles at the Jim Ellis GMC dealership in Buford. Had my 2500 truck in for some service items and he was great to deal with. Quick follow up with me on an order and More

by steve@southernelegancega.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

December 19, 2024

The service here is not what it used to be. I made an appointment and still took over 2 hours to get oil changed and tires rotated. That seems a little ridiculous to take extra time anyway. More

by PPGRIFFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Ed was very helpful & easy to work with. He is a very good communicator. I will definitely be back. More

by GEOAWBST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

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