Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,916 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,916 reviews
March 25, 2025
Dealing with James I have had a good experience. Doesn't try to sale me on stuff I don't need like other dealerships. I trust him and only like dealing with him whenever I need service for my Yukon. Doesn't try to sale me on stuff I don't need like other dealerships. I trust him and only like dealing with him whenever I need service for my Yukon. More
by Diane
March 24, 2025
Staff was very professional, courteous, and responsive. They did a great job answering my questions and following up. Will defiantly visit them for my next vehicle purchase. They did a great job answering my questions and following up. Will defiantly visit them for my next vehicle purchase. More
by mattemmett73
Verified CustomerMarch 22, 2025
Brandon is the best customer service in the servicing department. He is understanding, informative, friendly, courteous, patient, professional, and always smiling (service with a smile). He keeps you abr department. He is understanding, informative, friendly, courteous, patient, professional, and always smiling (service with a smile). He keeps you abreast all the way about your vehicle. Brandon also respects your time and values it. I really appreciate the customer service that I received from him. Thank you Brandon. More
by Sashandy
Employees Worked With
March 22, 2025
Brought a clean truck with no issues. 6500 miles. Dealer decided to top off my DEF fluid even though I didn’t ask. Came back to pick up my truck and it was dirty and they spilled corrosiv 6500 miles. Dealer decided to top off my DEF fluid even though I didn’t ask. Came back to pick up my truck and it was dirty and they spilled corrosive DEG fluid all over the truck. Leaving stains. Now my Def system says full even though it’s got 1500 miles. So now I’ll be back next week to get that addressed!! More
by dsmyrie
Employees Worked With
March 22, 2025
Excellent service repair seems to have fixed the problem thank you we like our Buick thank you we like our Buick More
by Blkirkland
March 22, 2025
Good communication and attentive service. Tom did a great job dealing with the whole repair. Tom did a great job dealing with the whole repair. More
by Neal
Employees Worked With
March 22, 2025
Very clean and professional, gave me very good detail on the condition of the vehicle I have. the condition of the vehicle I have. More
by Sanquita
Employees Worked With
March 19, 2025
my communication with Charles was excellent. He was a great service advisor to work with. He was a great service advisor to work with. More
by charlotteh0
Employees Worked With
March 17, 2025
This is the second car I have bought from Fred. I love the Buick Encore they are fun to drive. The turbo engine makes them fast and the 18’ tires are nice smooth ride. I love the Buick Encore they are fun to drive. The turbo engine makes them fast and the 18’ tires are nice smooth ride. More
by GRIFFDR
