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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,843 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,843 reviews
January 10, 2025
I Had an overall A Plus truck buying experience at Jim Ellis Buford! There was not one negative thing about the whole process. I would go there again in a heartbeat. No sales pressure, everyone friendly a Ellis Buford! There was not one negative thing about the whole process. I would go there again in a heartbeat. No sales pressure, everyone friendly and helpful, and smooth transaction process! More
by KRYAN63
Verified Customer
January 10, 2025
The dealership was very welcoming when we came in to purchase the vehicle. The people were kind and courteous. purchase the vehicle. The people were kind and courteous. More
by fryes1
January 10, 2025
Excellent service from start to finish when buying a car! Staff was very friendly and helpful. Staff was very friendly and helpful. More
by DBMTATE
January 10, 2025
Service was quick and efficient. Tom was a very good service rep. This was my second time using Ellis; I had been using Hendrick but prefer Ellis as the Service Dept of choice. Tom was a very good service rep. This was my second time using Ellis; I had been using Hendrick but prefer Ellis as the Service Dept of choice. More
by profitt5766
Employees Worked With
January 10, 2025
Charles was great! I was able to get some work done in the quiet room with very comfortable reclining chairs. Will definitely be back. I was able to get some work done in the quiet room with very comfortable reclining chairs. Will definitely be back. More
by shaunfeltner
Employees Worked With
January 08, 2025
Excellent customer service by NIck. Great job all around. Will definitely look there first when in the market for another vehicle. Great job all around. Will definitely look there first when in the market for another vehicle. More
by PEAVYBRE2000
January 04, 2025
At Ellis, you are accompanied by professional folks who strive to make your GMC ownership experience exceptional. strive to make your GMC ownership experience exceptional. More
by J.ESKERT
January 04, 2025
Always great service and attention to detail. Thank you James for always taking good care of our vehicles! Thank you James for always taking good care of our vehicles! More
by JWHITT0
Employees Worked With
January 04, 2025
James is a very helpful person. I came in to get some work done and he immediately assisted and got me going as usual. He regularly checked on me and made sure I was satisfied. I came in to get some work done and he immediately assisted and got me going as usual. He regularly checked on me and made sure I was satisfied. More
by MWILL32
January 04, 2025
Jim Ellis offer outstanding customer service and a seamless car-buying experience. The management team is professional, knowledgeable, and transparent, making the entire process stress-free. The servi seamless car-buying experience. The management team is professional, knowledgeable, and transparent, making the entire process stress-free. The service department is top-notch, efficient, reliable, and always attentive. This is the best dealership in the area. I highly recommend this dealership!! More
by M.KHADER09
