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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,846 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,846 reviews
August 11, 2024
Great experience with Sales and Service. I highly recommend this dealership based on customer service and professionalism. I highly recommend this dealership based on customer service and professionalism. More
by John S
Verified Customer
August 09, 2024
Oil change was done in a timely fashion and done correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. correctly. BUT, no free 10 cent bags of snacks. Instead they have a vending machine that requires a credit card because coins won't cover it. More
by hlp1950
Employees Worked With
August 08, 2024
The dealership and service reps are top notch when it comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. comes to meeting my needs. They are quick and courteous while keeping me updated on my vehicle. More
by Daviddusik
August 06, 2024
Purchased my car from this dealership six or seven years ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Thei ago. The car has been great. The service has typically been quite good. This time the service rep did not listen to my concern with the A/C. Their service tech did check the A/C based upon the service rep’s written order but it did not reflect the problem I was reporting. I am hoping that the check that was done was enough to verify that my concern was not a problem and the A/C will not quit on me. More
by LANAJ51
Employees Worked With
Kevin Wellborn 2 stars
August 06, 2024
Brett was extremely knowledgeable about commercial vehicles, a huge help to us. Both him & Ken were kind and accommodating. I’m very happy we chose this dealership to buy our truck!! vehicles, a huge help to us. Both him & Ken were kind and accommodating. I’m very happy we chose this dealership to buy our truck!! More
by tripp
Employees Worked With
Ken in Finance, Brett Rudow
August 04, 2024
David was awesome his customer service skills were Top notch, made you feel like family! notch, made you feel like family! More
by KVEYON
August 03, 2024
My only complaint with David is that he showed me nothing about the truck. He should show buyers about the truck and all the controls and what each does. Other than that, all was good. about the truck. He should show buyers about the truck and all the controls and what each does. Other than that, all was good. More
by johnwstephens60
