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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,026 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,026 reviews
Verified Customer
July 27, 2025
Service was great. I've gotten rental cars, Lyft, and dealership vehicles in the past when my car is in the shop. Oh also the coffee machine was upgraded and is yummy. I've gotten rental cars, Lyft, and dealership vehicles in the past when my car is in the shop. Oh also the coffee machine was upgraded and is yummy. The creamer is good too, many varieties.. More
by joshzpate
Employees Worked With
July 26, 2025
Coolant control valve was replaced, and after receiving my truck back, the radiator was leaking. Note: Wasn’t leaking before they worked on the coolant system. Carried it back to have radiator replace my truck back, the radiator was leaking. Note: Wasn’t leaking before they worked on the coolant system. Carried it back to have radiator replaced, but the dealer doesn’t think the radiator issue is related to their work. Made me pay for the repair. More
by rhino5
July 24, 2025
With the expense associated with work performed by the dealership, it seems excessive to charge an additional fee for credit card use. I still think I was charged the fee even after requesting to pay as a dealership, it seems excessive to charge an additional fee for credit card use. I still think I was charged the fee even after requesting to pay as a debit card. My total went from 129 to 154. There were obviously additional fees other than taxes. More
by ehorne07
July 24, 2025
This was by far the best new car buying experience I’ve ever had. Fred was amazing. Just a real nice caring person. He worked with me every step of the way. I am so appreciative of everything that was done ever had. Fred was amazing. Just a real nice caring person. He worked with me every step of the way. I am so appreciative of everything that was done for me. But the thing I am most thankful for is the honesty and integrity. It’s so hard to find these days. I will be telling everyone what a wonderful dealership y’all have and it’s all because of your incredible staff. Fred,Jovan and Joe, thank you for treating me so well. More
by PENNY.P.GOBER
July 24, 2025
Fred was great! I don’t like a lot of pressure and he was very helpful and easygoing. Jovan made the financial part very easy and that is typically the most stressfu I don’t like a lot of pressure and he was very helpful and easygoing. Jovan made the financial part very easy and that is typically the most stressful. I felt like both Fred and Jovan were vey honest and trustworthy. I will work with them again in the future and would recommend them to friends and family. More
by Heather
July 24, 2025
Helpful, fast, and efficient. Friendly and knowledgeable staff that helped to resolve the problem with my car quickly. Friendly and knowledgeable staff that helped to resolve the problem with my car quickly. More
by shannonhansen
Employees Worked With
July 21, 2025
Extremely pleasant, no pressure, and very reassuring that I purchased a fabulous SUV Thank you I purchased a fabulous SUV Thank you More
by Hollytreadwell
July 20, 2025
Waited two weeks for a part that was suppose to be there on the schedule maintenance day and wasn’t informed it wasn’t there until I showed up after taking a day off and wasting my time. Great start to more on the schedule maintenance day and wasn’t informed it wasn’t there until I showed up after taking a day off and wasting my time. Great start to more expectations. More
by Road Warrior
Employees Worked With
July 20, 2025
Jim Ellis small George GMC dealership is the best GM dealer in the Southeast. I will not buy my car from any other dealership. Their sales and service are amazing! dealer in the Southeast. I will not buy my car from any other dealership. Their sales and service are amazing! More
by RANDYWADE
