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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,887 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,887 reviews
March 14, 2025
They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More
by BRANDON@BIGCHROME.COM
Verified Customer
March 14, 2025
Victor was amazing and made the experience painless… I will say there were a few salespeople they that didn’t even address me. I like Victor he was unassuming…. will say there were a few salespeople they that didn’t even address me. I like Victor he was unassuming…. More
by FOUNTAINKEY3
Employees Worked With
March 14, 2025
Thanks as always to the team and Brandon cannon thank you very much for all your great work and attention very much for all your great work and attention More
by Dora galindo
March 14, 2025
Ed is very prompt to respond and Service is always reliable so far from Jim Ellis. Thanks reliable so far from Jim Ellis. Thanks More
by reperry3
March 14, 2025
Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here people very friendly and knowledgeable will continue to have my truck serviced here More
by dre3630
Employees Worked With
March 14, 2025
Service advisor or customer service, I didn’t get her name but she was super nice but the service Technician on the other hand named Kevin was very rude and very short fuse. We will not be taking our ca name but she was super nice but the service Technician on the other hand named Kevin was very rude and very short fuse. We will not be taking our car to get serviced at GMC Mall of Georgia. More
by Colecolekim80
Employees Worked With
March 09, 2025
James is very professional and helpful and customer oriented. The Jim Ellis dealership provides very good service. oriented. The Jim Ellis dealership provides very good service. More
by DSERDINIA
Employees Worked With
March 08, 2025
Mr. Charles Pryor is an absolute professional. Very honest and knowledgeable. I'm very happy with the service at this location. honest and knowledgeable. I'm very happy with the service at this location. More
by Marine
Employees Worked With
