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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,941 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,941 reviews
May 06, 2025
Service dept. is excellent. Your phone system/answer Service is terrible. It hung up on me several times. is excellent. Your phone system/answer Service is terrible. It hung up on me several times. More
by terry.weiss
Verified CustomerEmployees Worked With
May 04, 2025
He was a very friendly helpful and efficient sale me . He listened to all my questions and answered them well. Great experience He listened to all my questions and answered them well. Great experience More
by n/a
May 03, 2025
Very professional. First time I was a little bit disappointed because I had some expectations and we had a little misunderstanding. But the next day they called me and First time I was a little bit disappointed because I had some expectations and we had a little misunderstanding. But the next day they called me and could solve it out. Also great customer service. More
by Andrei
May 01, 2025
Recently purchased a 2025 GMC 1500 and the process went very smoothly. My salesperson, Victor was a true professional and recommend asking for him if you are in the market for a new GMC. The Sales Manage very smoothly. My salesperson, Victor was a true professional and recommend asking for him if you are in the market for a new GMC. The Sales Manager was very helpful with a minor repair that was needed after purchasing. I also worked with their Service Manager, and he is top notch. Very attentive and took care of all the issues. Very professional group and look forward to building a strong relationship with their service team!!! More
by stephenhill
May 01, 2025
Salesman was great. everyone welcoming and professional.will recommend.good deal on suv.great service everyone welcoming and professional.will recommend.good deal on suv.great service More
by lgmckelvey
Employees Worked With
April 29, 2025
Very professional and explained the service in detail. He had my vehicle in and out in no time. He had my vehicle in and out in no time. More
by CROCKER25
April 27, 2025
Very nice staff. Nick was easy to work with and we ended up getting a good deal on a nice car. Nick was easy to work with and we ended up getting a good deal on a nice car. More
by Noah
April 26, 2025
Excellent service friendly professional with a smile! I would recommend this dealership to friends and family. I would recommend this dealership to friends and family. More
by FASTLADYMAC
April 26, 2025
Can not believe they would not take employee friends/family code we recent form a friend of ours. That is ridiculous, also the price you have on the car should be the actual price of the vehicle friends/family code we recent form a friend of ours. That is ridiculous, also the price you have on the car should be the actual price of the vehicle not to find out after that you fraudulently charge $10,000 more for whatever you decided to add to vehicle paint (xx) whatever else. That should be left up to the customer and fully stated on price tag on vehicle. That is sneaky and undermining. Snacks would be nice for diabetics over 2 hrs to get things done More
by tracyae457
April 26, 2025
Absolutely great! Purchased the automobile over a year ago and the outstanding customer service remains professional, friendly and with a smile. Thank you Brandon fir Purchased the automobile over a year ago and the outstanding customer service remains professional, friendly and with a smile. Thank you Brandon fir the awesome communication. More
by FASTLADYMAC
