Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,842 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,843 reviews
February 02, 2025
Charles and the other Service members are always attentive. They explain everything in great detail. attentive. They explain everything in great detail. More
by RREBSTOCK
Verified Customer
February 01, 2025
I purchased a new GMC Canyon in late Nov 2024 at Jim Ellis GMC at the Mall of GA. The experience before purchasing, while purchasing and after the purchase was exceptionally great. Richard (sales manage Ellis GMC at the Mall of GA. The experience before purchasing, while purchasing and after the purchase was exceptionally great. Richard (sales manager) and Craig instantly responded to any question that I had and went the extra mile to make sure that I was happy about the whole experience. I am retired and I have bought vehicles from many dealers in my lifetime, but I have never encountered a dealership that is this responsive to customer request and dedicated to customer satisfaction. I drove from Nashville TN to Buford GA because of the fantastic discount offered on the truck and never expected that I would also find a dealership that employed people that made customer satisfaction their priority. Hats off to Richard and Craig and all of the folks at Jim Ellis Buick GMC at the Mall of GA. More
by davidkeithwayman
Employees Worked With
January 31, 2025
The whole crew was very professional, timely and very informative about the problem I was having with my vehicle informative about the problem I was having with my vehicle More
by BEBOBOYS24
January 29, 2025
As always, great service from Jim Ellis GMC. Fantastic experience. One of the best service teams in Atlanta. Fantastic experience. One of the best service teams in Atlanta. More
by Me
January 28, 2025
Melissa is a very experienced customer service person with much compassion. She provided excellent service in a timely manner. with much compassion. She provided excellent service in a timely manner. More
by sday
January 27, 2025
The Jim Ellis experience was phenomenal. After several months of working through them for a GM warranty issue that Tom and Nick in service just couldn’t resolve- GM parts supply problem- I h After several months of working through them for a GM warranty issue that Tom and Nick in service just couldn’t resolve- GM parts supply problem- I had no choice but to purchase a vehicle. Chris; my sales guy, heard exactly what I was up against and helped me find a great new car. With everyone there at the MOG location- I finally had a vehicle after 6 long months of a GM nightmare. Thank you to everyone involved! More
by NKAZSMER
Employees Worked With
Other Employees :
Tom Floystrap (service) and Christopher Reyes (sales)
January 26, 2025
My sales man and the sales manager were wonderful. The shopping experience was enjoyable. I have had a number of experiences with the parts as well as the service department. Very professional group o The shopping experience was enjoyable. I have had a number of experiences with the parts as well as the service department. Very professional group overall! More
by Charles Grillo
Employees Worked With
January 25, 2025
An extremely pleasant car buying experience. These folks are great to work with and I highly recommend Joe and his sale team for you next car purchase. These folks are great to work with and I highly recommend Joe and his sale team for you next car purchase. More
by fiddler30
