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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,112 Reviews
Call Service Center (636) 349-3222

4,112 Reviews of Jim Butler Chevrolet - Service Center

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January 29, 2024

He was a great experience. I was taken care of as soon as I walked in the door and they were really on top of giving me updates and everything was great. More

by Truemansplace
Recommend Dealer
Yes
Report | Print
Jan 31, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

January 25, 2024

I purchased a 2024 Chevy Trax in October. Carmats were not available. It is now close to the end of January and no mats that are included with the price of the vehicle. Due to all the salt an More

by micheledmraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Jan 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. We would like for you to reach out to our general sales manager, Tim to discuss solutions for your concerns. He can be reached at trhame@jimbutlerchevrolet.com.

January 25, 2024

everyone in the service dept was professional, efficient and friendly. I cintinue to use this dept for those reasons. More

by mrinnocent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

January 24, 2024

The prices are so inflated and the staff members were rude and unfriendly. I will not be returning. More

by dennisl06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Jan 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

January 23, 2024

Had to wait a week to get my car back. Troubles getting the part to address my issue More

by AUGIEA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

January 22, 2024

Butler Chevrolet is a reliable, professional and courteous dealership … that’s very important to me More

by mlprice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2024

Salesman was arrogant and ignorant to my wife and I both. You won’t catch me coming back there again! More

by rguttmann16
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
January 22, 2024

The entire staff is very nice! !! Valeda's Hope We are forever grateful. Keep winning!! More

by valedakeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Jan 25, 2024 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 22, 2024

Service was super easy at Jim Butler! Kayla kept me informed and made it painless. More

by ann.scharenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla, Gene Wondell
Report | Print
Jan 25, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 19, 2024

They got me in , got me taken care of in a reasonable amount of time. Kim came and talked to me right away, very friendly and good with her customers. More

by epformeonly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

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