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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,154 Reviews
Call Service Center (636) 349-3222

4,154 Reviews of Jim Butler Chevrolet - Service Center

Sort by
February 01, 2025

Dealership was great very helpful took care of me very well would recommend dealership to all my friends More

by donbakerpods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 31, 2025

Get a 5 service was good time waiting not so good. Yet still get a five star More

by rccduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 31, 2025

It is always a positive experience when I bring vehicles in for Service. Kayla works with me and is a huge reason that we use Butler Chevrolet for my service. More

by eric.needham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Report | Print
January 31, 2025

Very kind & courteous staff! Always feel welcome! Great atmosphere to sit and wait!! Very helpful! More

by cynsanch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 30, 2025

Kim was great. I was disappointed how bad you guys tried to rip me off with service costs after buying multiple brand new vehicles. You have finally pushed me over More

by nickcuchetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you feel that you need to take your business elsewhere. We have done our research and have found our prices to be competitive with other dealerships in our area, including Dobbs. We do hope that you consider us in the future. Best wishes.

January 28, 2025

Brian did an excellent job. We feel we got exactly what we wanted and he made sure that we did. We were happy to work with him. He's #1 in our book. More

by CHRISSIELOREYLITTLE
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in fiance
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Feb 01, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 27, 2025

Great service with my vehicle great prices Will recommend them to other members of my family More

by reggieaustin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

January 25, 2025

Our experience was great,normally dread buying a new car because of the chaos. Matt and Joe were great. More

by huntcrazed
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2025

I was sold a lemon. Now I’m stuck with a high car upside down unable to get a new vehicle. More

by Ronetta.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Jim Butler Chevrolet responded

Ms. Harris, Missouri law states that a vehicle has to be brand new and not functioning properly for it to be considered a lemon. Furthermore, you purchased your vehicle in May, without any extended warranties. We sell extended warranties because we cannot predict when a component will fail. Please reach out to our service manager to see if there is anything we can offer you.

January 23, 2025

Service advisor Dalton Kiley was excellent, communicating with me, He and his team got my issues diagnosed quickly kept me up to date on the extended warranty and what it covered, ordered the parts, what th More

by 1957lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Report | Print
Jan 26, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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