Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,096 Reviews

4,096 Reviews of Jim Butler Chevrolet - Service Center

Sort by
November 20, 2024

I love Jim Butler Chevrolet! They got me in the very next day and was able to order a rare battery for my bolt and had me back on the road the same day! More

by hndelong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Butler Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2024

Never a problem or an issue with service that we can't resolve. Best service team I have ever worked with. More people should discover that. More

by brandel578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

November 19, 2024

The service here is terrible I highly regret buying a car from you guys every time I need service it takes more than a week to even get the car diagnosed, then I can’t even get the problem fixed and I have t More

by Thanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687. We would love the opportunity to regain your trust.

November 17, 2024

Always great to work with these great people. Always friendly and very thorough with what needs to be done and why. So glad I purchased my vehicle from JB!! More

by keith.adaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

I have been coming to Jim Butler dealerships for 27 years now. Friendly service and integrity! More

by Dcasal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 16, 2024

They are wonderful! In all ways except the cost is always way too much. Service is excellant. More

by rhonda.brannum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We hope to see you soon!

November 14, 2024

Tony palmer was the easiest salesperson I've ever dealt with. Car is perfect customer service is top notch More

by jguentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony palmer
Nov 18, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

November 14, 2024

Always helpful and keep you up to date on repairs. . I feel they listen to my problem and find the solution. More

by holmes8179
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 12, 2024

Never fret about about any service I receive from the Butler team. If there is an issue, it will be resolved. Thank you guys!! More

by brandel578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

November 12, 2024

They were polite, professional and efficient. They were awesome and no delay in service either. More

by tiffanyrowe2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure who I worked with
Nov 13, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!