Jim Butler Chevrolet - Service Center

Wish they had saturday service hours which would be helpful to schedule for more convenience helpful to schedule for more convenience More

Getting registered and the process of being in line for service was really fast. The paperwork process was fast also. I did not have to wait as long as I was told it would be. service was really fast. The paperwork process was fast also. I did not have to wait as long as I was told it would be. More

There were promises made to get us a lease or loaner that were not fulfilled when promised originally. There was a a lot of frustration getting the lease/loaner worked out but eventually happened. Enterprise were not fulfilled when promised originally. There was a a lot of frustration getting the lease/loaner worked out but eventually happened. Enterprise was difficult to deal with in this situation. We were updated daily even if there were no changes. The truck should have never had to have these extreme issues of having the engine, radiator, etc being replaced at 2 years old and is horribly disappointing. We were thinking of looking at a blazer but now unsure with what has happened with our truck. More

Repeat purchase from Matt Valley. Always has his act together and makes purchasing a new vehicle pain free. Always has his act together and makes purchasing a new vehicle pain free. More

Couldn't get a simple recall fixed right had to take it back in 4 to 5 times to get it fixed right. At one point had my car for a month just to keep giving it back with the work not completed back in 4 to 5 times to get it fixed right. At one point had my car for a month just to keep giving it back with the work not completed More

I was not very happy with the length of time they had my truck. Dropped it off on Wednesday and they didn't even look at it until the following Tuesday. I use my truck every day for my business so it was a truck. Dropped it off on Wednesday and they didn't even look at it until the following Tuesday. I use my truck every day for my business so it was a major inconvenience for my jobs. If it was going to take almost a week for them to even look at it, I could have brought it back in when they had a technician that could actually work on it. Hopefully, if any additional dealership service is required it will be in a more timely manner. More

Not friendly at all I was standing there didn’t no one ask me for help til after 5-6 minutes passed and it was my first time there and probably my last Jim butler in chesterfield is the best should have w ask me for help til after 5-6 minutes passed and it was my first time there and probably my last Jim butler in chesterfield is the best should have went back there More

They were great to me and I even referred my Mom to go there and buy a new car. They let me know when one came in for her and she went and bought it. My truck they found on another dealers lot but they ha there and buy a new car. They let me know when one came in for her and she went and bought it. My truck they found on another dealers lot but they had it in 2 days for me! More

Service was excellent and they handled everything I needed serviced. I will be back for all my service issues moving forward. needed serviced. I will be back for all my service issues moving forward. More

Bailey explained the cross rails &a rooftop carrier could work together & got it in quickly. could work together & got it in quickly. More