Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,495 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,495 reviews

August 24, 2024

Kim Hausman provides excellent customer service! You are very fortunate to have her as an employee. More

by cbrewer777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

August 24, 2024

When looking into getting a car and telling our sales gentleman what we needed and wanted and next day we saw and drove and bought it that night. First oil change went well. Little miscommunication betwe More

by k.wernle312009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan
Aug 31, 2024 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Staff writer as very helpful and was able to get my oil change done quickly. I will be returning. More

by Rcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!

August 23, 2024

Great experience purchasing truck. Great experience working with awesome staff!! The facility is clean and comfortable, the staff is friendly and welcoming, and the overall experienc More

by erick.d.pitchford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 22, 2024

An excellent experience all the way around. Everyone was extremely polite and professional. Would definitely do business with them again. More

by best1972gsxr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schneider
Aug 24, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 22, 2024

Sales experience was ok. Main complaint is vehicle had a blemish on the front of it that the dealership wouldn't fix even though it was warranty eligible. Took it to another More

by hockeypunk1138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb Varney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our sales manager directly at 636-208-6033.

August 22, 2024

My experience was great! Everyone was great! Justin was very easy to get along with and he has a great personality! More

by Brianna Pikey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We do hope we can be of assistance in the future. Take care!

August 21, 2024

My review is on the Service Department. Raymond was our service attendant. He has a tendency to disregard multiple messages. Also is unconcerned with reaching out to anyone. Very Poor Comm More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond
Aug 24, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

August 21, 2024

The service reps are great all the time. The problem is the mechanics. You get an oil change, they don’t wipe off there grease finger prints off the hood and grill. They don’t reset your oil More

by clayton0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened. I will be sure to speak with our service manager regarding your concerns. We truly hope that our efforts to improve are evident in future visits.

August 21, 2024

Arthur provided inaccurate information & didn’t have required documents for titling. Overall, not a good experience. More

by eml_47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Jim Butler Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at 636-208-6033 when you have an opportunity, and we will be more than happy to try and turn your experience around.

...
45
...