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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,495 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,495 reviews

September 18, 2024

My salesman was very helpful with a few issues and made the issues very easy to rectify. More

by PMEYER5968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

September 18, 2024

Service department was timely and courteous. Clean environment and the work was done properly at a reasonable price. More

by gmaglione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 18, 2024

They were great to work with, they made the process very easy. They helped me understand how the process worked. They helped me get what I wanted. More

by ryno9172002
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Sep 21, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 17, 2024

car wasn’t fixed when picked up, only went 5 miles engine light on again More

by jeffweggenmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Sep 21, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. If you haven't done so already, please reach out to our service manager directly at 314-274-1687 so we can discuss solutions.

September 17, 2024

Great experience everybody was there was so helpful and very nice. Would highly recommend to buy a vehicle from there to all my friends. More

by JMILLBURG1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler
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Sep 21, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 17, 2024

Service appointment was easy to schedule and wait time was fair. Overall, it was a great experience. More

by Bigbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 17, 2024

Very friendly, didn’t feel rushed, very thorough and answered all my questions. Had my car detailed when I got to the dealership. More

by creleford50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in finance
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Sep 20, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 16, 2024

I love how professional and passionate Adnan is. He is very helpful and very good at what he does. I enjoyed talking to Stacey as well who was also very helpful! More

by msmaidclean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan
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Sep 20, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 16, 2024

I waited 3 hours for a scheduled oil change. I was also asked about selling the car I bought 2 months ago before I even made it to the dealership. More

by SAM.R.KRUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 16, 2024

Took truck in for faulty fuel pump tgey had truck two weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!! More

by vincentfilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Jim Butler Chevrolet responded

Thank you for leaving us this feedback. We hate to hear that this happened. I will be sure to speak with the service manager regarding your concerns. We would like to learn more about this, please reach out to our service manager directly at 314-274-1687.

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