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Jim Butler Chevrolet

Fenton, MO

4.2
7,469 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,469 reviews

October 05, 2024

Purchased my truck Saturday Sept. 14. Called them first thing Monday morning to give them my new insurance card as they requested. The financial manager did not answer, but I left a m More

by stevenmremer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hampe
Oct 10, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize for that the communication ball has been dropped. I will be sure to speak with management regarding your concerns. If you wish to further discuss your experience, please reach out to our sales manager directly at 636-208-6033.

October 04, 2024

I came in for an oil change that should not took over 2 hours. My time is valuable also. More

by b_leighty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 04, 2024

Kim is very knowledgeable and personable … an asset to your staff ! The repairs were completed in a timely manner and solved my issues. More

by mlprice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 03, 2024

Great experience. I traveled all the way from Michigan to Fenton MO to find the vehicle I wanted. More

by tcjensen181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Lavin
Oct 05, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 03, 2024

Sales person very knowledgeable, paid attention to what we wanted, answered questions promptly and did not try to sell us the moon More

by ski3739
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan lagunas
Oct 05, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 03, 2024

Mr Lagunis was very friendly and helpful, nice work and kept the process going , thanks More

by bdawson82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

October 02, 2024

It’s the people that make any business standout above expectations. The people I have dealt with excel beyond being good, they are great! More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin List
Oct 05, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Once again Wyatt came through with great service,he kept me up to date on service being done....well done team !!! More

by rand3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Alley
Oct 05, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 02, 2024

3-4 days for a diagnosis is ridiculous , our cars are just sitting on your lot not being used More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Hunter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that our diagnostic times are currently behind. We are diligently working to get our diagnostic times down for 24-48 hours. If you wish to further discuss this concern, please reach out to our service manager directly at 314-274-1687.

October 02, 2024

The dealer was efficient & able to secure loan for me. This has been a great car and experience of buying was fine. Thank you for a wonderful, sweet car. I am impressed every time I drive it. I would reco More

by MME16513
Recommend Dealer
Yes
Employees Worked With
Unable to recall any names
Oct 05, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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