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Jim Butler Chevrolet

Fenton, MO

4.2
7,466 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,466 reviews

October 21, 2024

Bridget was very easy to work with, answered any questions I had, Retrieved answers if necessary from management . I would recommend Bridget Busch if someone was looking for a Pickup from Jim Butler More

by btcrews
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bridget Busch, 5 Stars, Tara , 5 Stars
Oct 25, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 21, 2024

I will no longer be servicing my vehicle at Jim Butler because of your complete lack of customer service More

by jeff_mosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience went this way. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out our service manager directly at 314-274-1687.

October 21, 2024

I have had great service at Butler Chevrolet. They are knowledgeable about older GM vehicles and quick in and out on routine services. I would recommend them and will continue to use their ser More

by GIOIAS7636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Killian
Oct 25, 2024 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 21, 2024

3 hours and 6 min for an oil change and tire rotation. I was told 90min which is fine. Please figure this out and be respectful of peoples time. More

by reynolds.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
Oct 25, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience went this way. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out our service manager directly at 314-274-1687.

October 20, 2024

Everyone in the service department is always so nice, fast, efficient, and has good knowledge! I wouldn’t want to take my car anywhere else for service! More

by sierrarice718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Merrick
Oct 25, 2024 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Love the whole experience from arriving to the dealership to leaving with a great truck. Sales and finance are exceptional. Definitely recommend Jim Butler for all your vehicle needs. More

by stang4life02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan Kahvedzic
Oct 25, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 19, 2024

Salesman Nik was great. Vehicles and the prices were reasonable. We it went downhill was Stacey in financing and delivery of vehicles. Stacey taken a week to send paperwork. More

by richard@adamshnc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik
Oct 25, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our sales manager directly at 636-208-6033.

October 19, 2024

Stacy was exceptional and explained everything thoroughly. Very nice and kind. Explained all there was to offer and how it worked More

by tktucker95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Osborn
Oct 25, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

October 19, 2024

Was a great experience prompt service truck was exactly as advertised fair trade and quick financing and paperwork More

by joey.whiddon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 19, 2024

Check everything they put in writing to make sure the deal matches what you were told by the salesman. Service department is awful, prepare to wait for everything. More

by My2cents
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your honest feedback. If you wish to further discuss your experience with us, please reach out to our sales manager directly at 636-208-6033.

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