Jim Butler Chevrolet

I was not very happy with the length of time they had my truck. Dropped it off on Wednesday and they didn't even look at it until the following Tuesday. I use my truck every day for my business so it was a truck. Dropped it off on Wednesday and they didn't even look at it until the following Tuesday. I use my truck every day for my business so it was a major inconvenience for my jobs. If it was going to take almost a week for them to even look at it, I could have brought it back in when they had a technician that could actually work on it. Hopefully, if any additional dealership service is required it will be in a more timely manner. More

Went in to buy a used vehicle, the salesman (Cody Wilde) came out and introduced himself. We told him what we were looking for. Well he is an excellent. Salesman. Took us in and showed us we could have a came out and introduced himself. We told him what we were looking for. Well he is an excellent. Salesman. Took us in and showed us we could have a new vehicle for what we wanted to spend. New is better than used !!!! More

Not friendly at all I was standing there didn’t no one ask me for help til after 5-6 minutes passed and it was my first time there and probably my last Jim butler in chesterfield is the best should have w ask me for help til after 5-6 minutes passed and it was my first time there and probably my last Jim butler in chesterfield is the best should have went back there More

They were great to me and I even referred my Mom to go there and buy a new car. They let me know when one came in for her and she went and bought it. My truck they found on another dealers lot but they ha there and buy a new car. They let me know when one came in for her and she went and bought it. My truck they found on another dealers lot but they had it in 2 days for me! More

Service was excellent and they handled everything I needed serviced. I will be back for all my service issues moving forward. needed serviced. I will be back for all my service issues moving forward. More

Bailey explained the cross rails &a rooftop carrier could work together & got it in quickly. could work together & got it in quickly. More

Avoid this place like the plague. They didn't send me my title until several weeks after purchasing, causing me to incur a fee with the DOR. The finance person I worked with was horre They didn't send me my title until several weeks after purchasing, causing me to incur a fee with the DOR. The finance person I worked with was horrendously rude for the entirety of my interaction with them. The manager I spoke with did not seem to care about any of my concerns regarding the title and damage to the interior. Go literally anywhere else for a Chevrolet vehicle. This place is predatory and will not work with you once they've gotten your money and sent you out the door. Absolute nightmare experience. The only positive was Matt V., but he played such a small part in the process that it hardly matters. Again, avoid like the plague. More

Bridget was very easy to work with, answered any questions I had, Retrieved answers if necessary from management . I would recommend Bridget Busch if someone was looking for a Pickup from Jim Butler questions I had, Retrieved answers if necessary from management . I would recommend Bridget Busch if someone was looking for a Pickup from Jim Butler Chevrolet. I did not finance the truck but Tara was very patient with me on the purchasing paperwork and delivery. Best price around that I could find. The delivery was simple, he did show up two days early. It worked out fortunately. More

I will no longer be servicing my vehicle at Jim Butler because of your complete lack of customer service because of your complete lack of customer service More

I have had great service at Butler Chevrolet. They are knowledgeable about older GM vehicles and quick in and out on routine services. I would recommend them and will continue to use their ser They are knowledgeable about older GM vehicles and quick in and out on routine services. I would recommend them and will continue to use their service department. More