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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,595 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,595 reviews

January 29, 2025

Brought a truck down from Wisconsin in the color and options that I wanted and I bought it More

by rer500mag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lang
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Feb 03, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 28, 2025

Brian did an excellent job. We feel we got exactly what we wanted and he made sure that we did. We were happy to work with him. He's #1 in our book. More

by CHRISSIELOREYLITTLE
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in fiance
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Feb 01, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 27, 2025

Great service with my vehicle great prices Will recommend them to other members of my family More

by reggieaustin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

January 25, 2025

Our experience was great,normally dread buying a new car because of the chaos. Matt and Joe were great. More

by huntcrazed
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2025

Adnan was great to work with. He gave us a great deal and when we asked for more money for our car he talked to someone in our behalf and it worked. More

by applelovr24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan K. and Bob
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Jan 28, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

January 25, 2025

Don’t trust them to follow through on the deal they promised to complete. It’s been three weeks and I still not have the title to the car they sold me. They got their money and don’t care after that. More

by vog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian white
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Jan 28, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you haven't gotten your title for your new vehicle as of yet. Our records indicate that your vehicle was purchased from an auction and the title has not been provided to us yet. We do have control over of the vehicle and the title should be here and available to you any day. Please rest assured that we will cover your late fees accrued.

Feb 08, 2025 -

vog responded

Well now it’s been 5 weeks since they sold me a car. I still don’t have the title or the spare key. Phone calls are not being returned. Buyers BEWARE!

January 24, 2025

One of the best dealerships in the country. My salesman was spot on with all the details and helped me way above and beyond just his duties and explained everthing in great depth because l am a More

by jkrutsinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My salesman Dan Mann was the best
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Jan 28, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

January 24, 2025

I will give them a chance to address this issue its in there hands now thanksI am not happy with my additinal cost that I was comparing to other vehicjes More

by johnnyg67gto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian l
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Jan 26, 2025 -

Jim Butler Chevrolet responded

If you're not happy with your purchase, please reach out to our sales manager directly to discuss. He can be reached at 636-208-6033.

January 23, 2025

I was sold a lemon. Now I’m stuck with a high car upside down unable to get a new vehicle. More

by Ronetta.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Jim Butler Chevrolet responded

Ms. Harris, Missouri law states that a vehicle has to be brand new and not functioning properly for it to be considered a lemon. Furthermore, you purchased your vehicle in May, without any extended warranties. We sell extended warranties because we cannot predict when a component will fail. Please reach out to our service manager to see if there is anything we can offer you.

January 23, 2025

Service advisor Dalton Kiley was excellent, communicating with me, He and his team got my issues diagnosed quickly kept me up to date on the extended warranty and what it covered, ordered the parts, what th More

by 1957lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Report | Print
Jan 26, 2025 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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