Jim Butler Chevrolet

Had a good experience and found be truck I wanted. Dan was very helpful throughout Dan was very helpful throughout More

Got a truck that fits my needs for a fair price. The sales rep did an outstanding job getting the deal accomplished and literally helped me transfer my belongings from one vehicle to another in the The sales rep did an outstanding job getting the deal accomplished and literally helped me transfer my belongings from one vehicle to another in the pouring rain! More

Waiting was a little long and didn't like that people who came after me got waited on and out of there quicker than I did came after me got waited on and out of there quicker than I did More

Thanks for all of your help guys on our 2nd truck from Jim Butler. We appreciate you! Jim Butler. We appreciate you! More

Glad someone decided it made sense to do a maintenance/ warranty (software upgrade) when the vehicle was dropped off. The day prior I was told that would have to be scheduled separately & that was very fr warranty (software upgrade) when the vehicle was dropped off. The day prior I was told that would have to be scheduled separately & that was very frustrating to me since in prior years & vehicles from this dealership that was done & no scheduling another appointment needed. More

Was not responsive on giving info. Only way they would talk was through a text and they would never answer questions if you asked through text. Had an appointment then when I got there Only way they would talk was through a text and they would never answer questions if you asked through text. Had an appointment then when I got there they said I’d be lucky if they got it in to look at it in next 5 days. Had a defect in driver side door panel and they said gm would not cover it. Service guy never even reached out and told me that. I had to ask him about it. If your buying a GM product go somewhere else besides Jim Butler. Also truck was parked in lot with trees rubbing on side and back. Only 2700 miles on truck but since it wasn’t theirs they don’t care. More

Told me I could wait for my car and that it would just be a few hours when scheduling appointment, then was told that was not true when I came in. Service advisor was not pleased with me and was just polite a few hours when scheduling appointment, then was told that was not true when I came in. Service advisor was not pleased with me and was just polite after that exchange. And I came in for a part replacement on an expensive vehicle I had bought from them just a few months before! Then i asked for a ride home, they put me in a vehicle where I road an extra 20 minutes because they’re driver didn’t want to come back to get me, despite literally driving past the dealership to get from the other customer’s house to mine. I’m done with trying to deal with them. More

The staff and the dealership was amazing. They had the vehicle ready when I arrived to look at and Tyler was super knowledgeable. I would recommend multiple times over. They had the vehicle ready when I arrived to look at and Tyler was super knowledgeable. I would recommend multiple times over. More

Bryan Palmer did a very great job! ! Bob did a great job too! The whole Sales process went smooth. ! Bob did a great job too! The whole Sales process went smooth. More

Working with Tyler was a pleasure he was up front and honest very helpful I will be back honest very helpful I will be back More