Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Everyone was great, I couldn't ask for a better experience I see why they win awards every year experience I see why they win awards every year More
They got me in and out in a timely manner. My wait was minimal which was very much appreciated. My wait was minimal which was very much appreciated. More
I have used this dealership for the past four years. I have never received poor customer service like this visit. My sunroof was leaking water from the hard rains. I was told that this was a covered re I have never received poor customer service like this visit. My sunroof was leaking water from the hard rains. I was told that this was a covered repair since I had an Alli warranty. I was then told it was not covered. I was not charged the checking fee however when I picked up my car it was not put together. The grease from the mechanics hands were very visible on my headliner - no care was taken to prevent this from happening nor was it cleaned up after the fact. I asked for the manager to return my call. That never happened. I have received many suggested repairs but never a maintenance requirement for cleaning the sunroof. I have never been so unhappy about how I was treated. Just simply ignored! More
Great customer service, great pricing will definitely recommend them to friends and family! Will definitely be purchasing another vehicle from Jim Butler! recommend them to friends and family! Will definitely be purchasing another vehicle from Jim Butler! More
Everyone is friendly. The ability to walk outside to get fresh air is great.Iis easy to get too. The ability to walk outside to get fresh air is great.Iis easy to get too. More
Prompt, courteous, easy to close out the service process. Appreciate the car wash voucher Overall, a good experience process. Appreciate the car wash voucher Overall, a good experience More
Great service! So convenient and easy to make an appointment. Will definitely be back in the future. So convenient and easy to make an appointment. Will definitely be back in the future. More
I had a good experience there and they were very efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. More
Overpriced junk vehicles. Customer service staff is excellent but management is lacking and could use some training in customer service. Customer service staff is excellent but management is lacking and could use some training in customer service. More
The workers are friendly and do their job well. My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to perform an oil change and a tire rotation and I don’t get my car back until 10 am?? Is that fair? Is it good “appointment” management? This isn’t the first time this has happened. The place is clean the people are great but appointments apparently don’t mean anything. Thanks, Doug More