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Jim Butler Chevrolet

Fenton, MO

4.3
6,995 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,995 reviews

May 24, 2024

Everyone was great, I couldn't ask for a better experience I see why they win awards every year More

by jdfrisella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 24, 2024

They got me in and out in a timely manner. My wait was minimal which was very much appreciated. More

by dsmith8356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

May 23, 2024

I have used this dealership for the past four years. I have never received poor customer service like this visit. My sunroof was leaking water from the hard rains. I was told that this was a covered re More

by ROBYN_AUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla. Sidney. Tim
May 25, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I have spoken with the service manager regarding your concerns and provided him your contact information. He will be in touch with you by the end of day tomorrow.

May 23, 2024

Great customer service, great pricing will definitely recommend them to friends and family! Will definitely be purchasing another vehicle from Jim Butler! More

by MARTINC.P2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 22, 2024

Everyone is friendly. The ability to walk outside to get fresh air is great.Iis easy to get too. More

by jlreithmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 22, 2024

Prompt, courteous, easy to close out the service process. Appreciate the car wash voucher Overall, a good experience More

by ebugsym
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

Great service! So convenient and easy to make an appointment. Will definitely be back in the future. More

by Ned Vele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 22, 2024

I had a good experience there and they were very efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. More

by mototom66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We are happy to have provided you with a great experience. If you are unsure about the damage to your vehicle, please reach out to our service manager directly at 314-274-1687, he will be happy to check the cameras for you.

May 20, 2024

Overpriced junk vehicles. Customer service staff is excellent but management is lacking and could use some training in customer service. More

by jprestidge135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience with us, please reach out to our service director directly at mattb@jimbutlerautogroup.com.

May 20, 2024

The workers are friendly and do their job well. My issue is when I have a 7:30 am appointment I show up at 7:20 am and don’t check in until 7:45 am because there are 10 cars in front of me. Then to More

by dhoffmeister0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment time was not properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits in line for the next appropriate service technician. We hope that this information has shed some light on your concerns and sets your expectations for the next visit. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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