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Jim Butler Chevrolet
Fenton, MO
8,000 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 8,000 reviews
December 22, 2025
Friendly, professional service in an efficient manner. Car runs better now! Waiting area comfortable and accommodating. Car runs better now! Waiting area comfortable and accommodating. More
by t.thompson1109
Verified CustomerEmployees Worked With
December 22, 2025
The service was very easy to set up, my service advisor was knowledgeable and kept informed me informed about the work and amount of time left before completion. was knowledgeable and kept informed me informed about the work and amount of time left before completion. More
by rdj01948
Employees Worked With
December 22, 2025
$200 is a bit much for a diagnostic service. Driver side window still goes down intermittently when I put it up. Said that it would have to be doing it when they look at it or they can’t fix any Driver side window still goes down intermittently when I put it up. Said that it would have to be doing it when they look at it or they can’t fix anything. It could only be 1 of 2 things and can be tested. Also, wanted $1000 to do a tune up which is outrageous! I owned an auto repair shop and parts wouldn’t be more than $250 and 1.5 hours labor. Wayyyyy too much. More
by don.ashmore
December 19, 2025
Only my second visit ever. Went in for an oil change. The service advisor showed my vehicle on a screen with red lines next to the tires indicating it was out of alignment. The Went in for an oil change. The service advisor showed my vehicle on a screen with red lines next to the tires indicating it was out of alignment. The service advisor recommended an alignment. I agreed to an alignment. While my car was being worked on, the technician sent a copy of the multi point inspection which showed that my car was not out of alignment. The "alignment" was still apparently performed and I was charged. I feel like i was upsold for unnecessary repairs. The advisor could not give me any satisfactory reason why the technicians inspection contradicted whatever that screen is, that she showed me initially to tell me my vehicle was out of alignment. I trust the mechanics in the back more than the advisors when it comes to what needs to be repaired. I will be very careful in the future before agreeing to any unexpected repairs that the advisor recommends. I will say the advisor was very friendly and helpful. Aside from the alignment issue, everything else has been great with the dealer. More
by donnie1232
Employees Worked With
December 17, 2025
Great team of people to work with. Would recommend to anyone looking for a new vehicle Would recommend to anyone looking for a new vehicle More
by bob25wells
Employees Worked With
December 17, 2025
Waiting a little over 3 hours just to replace one tire pressure sensor is a long time. What’s the point of making an appointment? pressure sensor is a long time. What’s the point of making an appointment? More
by mark1464
Employees Worked With
December 16, 2025
I had an excellent car-buying experience thanks to Bryan and Stacey. Bryan was professional, informative, and never pushy—he took the time to answer all my questions and made sure I understood every step of and Stacey. Bryan was professional, informative, and never pushy—he took the time to answer all my questions and made sure I understood every step of the process. His knowledge and approach made the entire experience smooth and stress-free. Stacey, who handled the financing, was an absolute gentleman. He was knowledgeable, transparent, and clearly explained all options, ensuring everything was handled efficiently and with integrity. Together, they made what can be a stressful process genuinely enjoyable. I highly recommend asking for Bryan and Stacey if you’re shopping at Jim Butler Chevrolet. More
by TJ Abers
December 15, 2025
I’ve had many visits here over the years and everything’s always went fine except for this time. Communication was extremely poor and inconvenient. Made an appointment. Was told that they would need it for a always went fine except for this time. Communication was extremely poor and inconvenient. Made an appointment. Was told that they would need it for at least two days just to give it a diagnostic. I was not made aware of this prior to also, it turns out basically they were just running behind. I asked about a rental car to reply was they could put me on a waitlist. That didn’t do me any good at the moment. So I had to try to scramble to find transportation. I don’t understand why they could’ve just been upfront and said we’re running behind. Can you bring it in tomorrow? Not to mention they worked on part of my exhaust and now all of a sudden I have an oil leak right above where they did the work, but of course I can’t prove anything happened, but it’s a huge coincidence to me. More
by rmean66
Employees Worked With
December 15, 2025
Six days to replace a running board motor. When I finally got it back there was heavy grease smeared down the running board and inside on floor board, minor scratches on running board. When I finally got it back there was heavy grease smeared down the running board and inside on floor board, minor scratches on running board. More
by grtwhitehunter1
