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Jim Butler Chevrolet
Fenton, MO
7,270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,270 reviews
November 05, 2024
Bryan Palmer did a very great job! ! Bob did a great job too! The whole Sales process went smooth. ! Bob did a great job too! The whole Sales process went smooth. More
by kathyamrein50
Verified Customer
November 05, 2024
Working with Tyler was a pleasure he was up front and honest very helpful I will be back honest very helpful I will be back More
by daren.williamson86
November 05, 2024
Told me I could wait for my car and that it would just be a few hours when scheduling appointment, then was told that was not true when I came in. Service advisor was not pleased with me and was just polite a few hours when scheduling appointment, then was told that was not true when I came in. Service advisor was not pleased with me and was just polite after that exchange. And I came in for a part replacement on an expensive vehicle I had bought from them just a few months before! Then i asked for a ride home, they put me in a vehicle where I road an extra 20 minutes because they’re driver didn’t want to come back to get me, despite literally driving past the dealership to get from the other customer’s house to mine. I’m done with trying to deal with them. More
by JenM
Employees Worked With
Raymond, Service advisor
November 05, 2024
The staff and the dealership was amazing. They had the vehicle ready when I arrived to look at and Tyler was super knowledgeable. I would recommend multiple times over. They had the vehicle ready when I arrived to look at and Tyler was super knowledgeable. I would recommend multiple times over. More
by SCOTTSARMENTO
November 04, 2024
Friendly easy to work with professional not high pressure or pushy wish they were closer. Will call on them in the future great people. Great dealership . or pushy wish they were closer. Will call on them in the future great people. Great dealership . More
by PAULPEARSON68
Employees Worked With
November 04, 2024
I called on 10/11/24 for an appointment to get warranty service on my emissions system. Iwas given an appointment 10/23/24 to drop the car off. When I dropped the car off, I was told it would be 3-4 busin service on my emissions system. Iwas given an appointment 10/23/24 to drop the car off. When I dropped the car off, I was told it would be 3-4 business days before a journeyman could look at it. Being that this was a Thursday, that meant it would be 5-6 actual days. DO NOT GIVE ME AN APPOINTMENT 12 DAYS OUT AND THEN TELL ME I HAVE TO WAIT FOR A TECH TO LOOK AT MY CAR. I will need to purchase 3 vehicles in the near future, I love the sales department but the service department may have cost you them. More
by Brian Schmidt
Employees Worked With
Raymond
November 03, 2024
Customer service for oil change and tire rotation was excellent. Very organized, and professional. Thank you! excellent. Very organized, and professional. Thank you! More
by kate17
Employees Worked With
November 02, 2024
It was a Flawless experience! Customer service was excellent! So glad we chose Jim Butler! Customer service was excellent! So glad we chose Jim Butler! More
by am5kds
November 01, 2024
Dan Mann was my salesman. Great guy helpful when I had questions but not pushy by any means unlike past experiences that weren’t Jim butler. Their prices and products sell th Great guy helpful when I had questions but not pushy by any means unlike past experiences that weren’t Jim butler. Their prices and products sell themselves. Thank you! More
by elijahcessna
