Jay Wolfe Honda

Friendly and professional Thank you Kyle, and kevin. Great service! Came for a recall service. It took longer than an hour because it was a busy time for the service departm Thank you Kyle, and kevin. Great service! Came for a recall service. It took longer than an hour because it was a busy time for the service department. Waited in the lounge and it was a breeze: comfy, nice chat with one of the customers, and the complimentary drinks and food. Thank you Jay Wolfe Honda More

Fixed the Problem During the recent blizzard my six month old HR-V had a flat tire. (I suspect hitting a curb hidden by snow). We needed a new tire and the rim checked. During the recent blizzard my six month old HR-V had a flat tire. (I suspect hitting a curb hidden by snow). We needed a new tire and the rim checked. Service was excellent and Kyle had the oil changed and the car washed. Excellent experience. More

Excellent Service As always the Jay Wolfe Service Department performed as expected. Although there was a line of cars waiting when I arrived for my scheduled appointme As always the Jay Wolfe Service Department performed as expected. Although there was a line of cars waiting when I arrived for my scheduled appointment, my work was done in a reasonable time as promised. More

Excellent and Friendly. My Service Advisor,Damon Gard agreed to the items I had an appointment for and also advised me of additional issues that required servicing such as th My Service Advisor,Damon Gard agreed to the items I had an appointment for and also advised me of additional issues that required servicing such as the front airbag safety recall.l More

Very professional and helpful. Dylan and Arim seemed to care Dylan and Arim (finance mgr) seemed to care about me the consumer. I didn’t feel pressured to buy the car or add additional options, although I did pu Dylan and Arim (finance mgr) seemed to care about me the consumer. I didn’t feel pressured to buy the car or add additional options, although I did purchase an extended warranty. Pleasant experience which is strange for me to say from previous experiences buying a car. I felt heard and respected and an excellent feeling afterwards. The last time I bought a car I felt angry and hostile. I thought I was violated before. Years ago buying a car the salesman told me “you are a cheap Jew” and he told me to leave. BTW I am not Jewsish but it was a racist comment none the less. I will buy another car from Dylan. Great experience. More

Great customer service Byron was very helpful and friendly. He listened to my questions and found the answers. He escorted my daughter and and I to the waiting area and in Byron was very helpful and friendly. He listened to my questions and found the answers. He escorted my daughter and and I to the waiting area and introduced us to the hostess. He personally came to get us when the service was finished. He explained the work done before he pulled my car to the front for me. More

warning light checked out Third time in to check warning light and a screw was found in my tire. They also saw my tires were out of alignment so we got that done. Only compla Third time in to check warning light and a screw was found in my tire. They also saw my tires were out of alignment so we got that done. Only complaint was time it took, but I did not have an appointment so it was OK. More

Great service!! My technician was great!! He explained everything carefully and was kind when he had to repeat it for me. I don't always understand about cars. But My technician was great!! He explained everything carefully and was kind when he had to repeat it for me. I don't always understand about cars. But, he carefully explained everything to me. He also saved me some money. I did not need new tires yet. Thank you. That makes me want to come back when I know I am being treated fairly!!! More

Great Service The technician emailed me a copy of the service manual for my car. It helped me look up and schedule the service I needed. They were very organized. The technician emailed me a copy of the service manual for my car. It helped me look up and schedule the service I needed. They were very organized. There were lots of cars there, but it was clear they had a plan for getting everyone's work done. The waiting room is comfortable, and they kept us updated on the progress of the car. More

Outstanding Customer Service! Our car (under warranty) wouldn't start and even though the battery tested ok, they still put a new one in at no charge. Everyone was really friendly Our car (under warranty) wouldn't start and even though the battery tested ok, they still put a new one in at no charge. Everyone was really friendly and easy to work with. We will most certainly be back! More