Jay Wolfe Honda
Kansas City, MO
By Type
2,512 Reviews of Jay Wolfe Honda
I want to give a shout out to Jay Wolfe Honda, and especially James Trotter. I've owned a lot of vehicles in my life and usually dread the car buying experience. This was by far the best experience I' especially James Trotter. I've owned a lot of vehicles in my life and usually dread the car buying experience. This was by far the best experience I've ever had buying a car. I worked with James Trotter and he is amazing to work with -- knowledgeable, very kind, listens intently, not pushy in any way, doesn't try to sell you things you don't want or need, follows up after the sale -- he is just a genuinely great human being. Also took a current Honda we own for service, and was very impressed with the service department as well. Go see James Trotter at Jay Wolfe if you are considering a Honda. I am extremely pleased with the experience. Sales Manager, Steve Boissonneau, was also awesome to meet and work with. More
Appointment times mean nothing. 3 hours later and not done. They have no scheduling system. Will never return 3 hours later and not done. They have no scheduling system. Will never return More
James Trotter was the salesperson who helped us select our new Honda CRV. We are passing our 11 year old CRV on to our granddaughter this fall, so we had strict parameters when we wanted delivery of a ne our new Honda CRV. We are passing our 11 year old CRV on to our granddaughter this fall, so we had strict parameters when we wanted delivery of a new car. James worked with us on this with the order due date. He was professional, friendly, and wonderful to work with on buying a new car More
Well laid out dealership. Kenny L. was my salesperson for the '21 Passport I purchased who was helpful & interested in our questions. Nice job. Kenny L. was my salesperson for the '21 Passport I purchased who was helpful & interested in our questions. Nice job. More
Very pleasant experience. The salesman, Eddy, was very knowledgable and was not pushy. The place was very clean and seemed very well run. Getting the final paperwork done on t The salesman, Eddy, was very knowledgable and was not pushy. The place was very clean and seemed very well run. Getting the final paperwork done on the title took a little more time than I wanted as I had to wait about an hour, but overall was probably the best car buying experience I've had in over 30 years of doing it. I will say I was buying an older, used truck so it was already priced appropriately and they were fair on their offer of my trade, which helped make things go well. More
Jay Wolfe Honda is hands down the best car dealership I have ever used. Eric Kuligowski was my salesman, he went above and beyond to help us for months all the way from Texas. Every dealership here was dif have ever used. Eric Kuligowski was my salesman, he went above and beyond to help us for months all the way from Texas. Every dealership here was difficult with hidden fees, adding thousands of dollars to vehicles. I called Jay Wolfe in KC just to see what options they have. After my first call with Eric, I placed a down payment for my vehicle. Eric stayed in contact with me for months after to handle all the paperwork, and all I had to do was fly to KC to get my car. On the way there my flight was delayed, and I wouldn’t arrive until after Jay Wolfe closed. Eric and Josh (finance) did not hesitate to stay late and wait for me. Eric picked me up from the airport and took me safely to my new car. I have bought and searched for multiple vehicles before. The team at Jay Wolfe is the best I’ve ever seen. Past that, Eric was hands down the best salesman I have ever worked with, his compassion and professionalism is incredible, and I cannot be more thankful for this group, especially after all my negative dealership experiences. More
Comperable pricing. Adequate stock. Good location. Good customer service. Quality product. Good communication. Very nice show room. Adequate stock. Good location. Good customer service. Quality product. Good communication. Very nice show room. More
Good experience buying a new car. Salesman James Trotter and finance associate John Lucas were pleasant, honest, helpful. James was familiar with the car we chose and walked us th Salesman James Trotter and finance associate John Lucas were pleasant, honest, helpful. James was familiar with the car we chose and walked us through the intricacies and features. John explained the details of the purchase and additional options well. The dealership was clean and provided a nice lounge area. Really, a good experience. More
This is an update to my previous review. At this morning, a group of people from the dealership kindly started contacting my husband, seeking information about what happened and assuring him At this morning, a group of people from the dealership kindly started contacting my husband, seeking information about what happened and assuring him that they would try to get a solution to the situation. After several calls throughout the day, they finally agreed with my husband that they’ll replace the windshield the next Monday. Just I want to thank you all the people who were somehow involved today in providing a prompt and happy solution to this situation. More
Great buying experience, probably the best in the country. Professional, knowledgeable, and super friendly. Would recommend this dealership to any interested in a Honda. Be sure to ask for Mr. Ja country. Professional, knowledgeable, and super friendly. Would recommend this dealership to any interested in a Honda. Be sure to ask for Mr. James Trotter, the best. More