Jay Wolfe Honda
Kansas City, MO
By Type
2,512 Reviews of Jay Wolfe Honda
Used Car excellent purchase and great value Kim Mohammedi guided us through listening to our needs and answered our questions; if he didn't know the answer, he would get one from another staff p Kim Mohammedi guided us through listening to our needs and answered our questions; if he didn't know the answer, he would get one from another staff person. This our 2nd purchase from Jay Wolfe and with Kim. No pressure and told us after our purchase that at least 2 other interested clients were interested in purchasing the used car we purchased. We trust this man to be the best he can be. He is respectful to me as a veteran (Viet Nam Vet) and to my wife as the primary bread winner (I'm retired 32 veteran Science teacher) He should be given a special award for his consistency in servicing his customers; he was servicing 3 customers at the same time without skipping beat and keeping his ducks in a row. Don't lose this man. He understands families and individual needs well. More
Smooth Same Day Appointment Came into the shop looking to schedule an appointment for a subsequent day, turns out that they already had the parts and were able to fit me into the Came into the shop looking to schedule an appointment for a subsequent day, turns out that they already had the parts and were able to fit me into their schedule. Had my problem fixed in an hour. More
Steve Barzilla ~ most helpful! Steve Barzilla fully explained results and was most courteous in doing so. The concierge was very friendly and was constantly arranging the snacks an Steve Barzilla fully explained results and was most courteous in doing so. The concierge was very friendly and was constantly arranging the snacks and going around to folks picking up used plates. Also noticed the shuttle driver came through a couple of times to ensure folks had rides if needed. Miss the sandwiches, though ~ ha! More
Dependable Service Took car in for minor issues (brake light, oil change), but found a bad leak in my front V-Tech spool valve (leaking oil). Got that fixed! Also had or Took car in for minor issues (brake light, oil change), but found a bad leak in my front V-Tech spool valve (leaking oil). Got that fixed! Also had ordered a new license plate holder for the front. Luckily, it came in and was installed, but it's expensive ($106) and they forgot to insert the front plate back in! My service rep Steve did it. He's the best! More
Great service I went in for a periodic checkup and received really good service. Steve was really helpful and explained a lot about what I should expect with my ca I went in for a periodic checkup and received really good service. Steve was really helpful and explained a lot about what I should expect with my car based on its mileage, usage, etc. The amount of time to get me in and out was very reasonable. Overall I'm very happy. More
OIL change We are new Honda owners and came in for our first oil change. Quick, easy, and painless experience. Everyone that we encountered was super helpful an We are new Honda owners and came in for our first oil change. Quick, easy, and painless experience. Everyone that we encountered was super helpful and professional. More
Almost perfect The fellow that I worked with was perfect from start to finish. However I did incounter one problem; I had my car detailed just prior to my Service v The fellow that I worked with was perfect from start to finish. However I did incounter one problem; I had my car detailed just prior to my Service visit. They offered to wash my van and I declined because that morning I just had the car detailed. It is a very nice service and normally I would take it vantage of it however the car was already spotless.When the service was complete I retrieved my car only to find it had been pu through the wash and it was covered with water spots and windshield wiper marks etc. I realize this is not a tragedy however it did ruin the perfect wax I had just applied. I guess my point is it really should’ve been very obvious to anyone that the car was absolutely perfect, brilliantly cleaned inside and out and did not need a rudimentary washing. More
18 and counting Great new car sales experience with professional staff from salesman to finance mgr. to sales and general managers. I will definitely recommend dealer Great new car sales experience with professional staff from salesman to finance mgr. to sales and general managers. I will definitely recommend dealership to my friends. More
Quick Why do I get my car washed with some advisors and not with others? Advisor didn’t help me with my windshield as I requested. But service was really q Why do I get my car washed with some advisors and not with others? Advisor didn’t help me with my windshield as I requested. But service was really quick. More
Overall maintence I scheduled my appointment online. Arrived on time. Handed over my coupon for my service. Thankfully the service dept. didn't try to sell me additi I scheduled my appointment online. Arrived on time. Handed over my coupon for my service. Thankfully the service dept. didn't try to sell me additional services. I waited the usual amount of time 1hr. and then it was time to go. Nice and easy! More