Jay Wolfe Honda

The best dealership ! I love Jay Wolfe Honda !!! I have never had such a great experience with a dealership until now, Kym was my sales person and he’s the best to the best I love Jay Wolfe Honda !!! I have never had such a great experience with a dealership until now, Kym was my sales person and he’s the best to the best!! He goes above and beyond to take care of you. Linda helped me with my first service app and she was super nice, they have snacks while you wait, drinks, WiFi, tv and they even washed my car ??💜??. Thank you Jay Wolfe!! More

Purchased CR-V A very positive buying experience from start to finish. I was able to find the vehicle at the price I wanted, and all of the associates I worked with A very positive buying experience from start to finish. I was able to find the vehicle at the price I wanted, and all of the associates I worked with were knowledgeable, friendly, and no-pressure. I'm pleased I picked Jay Wolfe Honda to do business with. More

Service Person was professional and polite. Might want to review upcoming scheduled maintenance so the customer knows what to expect on their next visit. Might even share the approximate cost Might want to review upcoming scheduled maintenance so the customer knows what to expect on their next visit. Might even share the approximate cost to the customer. More

Repeat Honda Odyssey Owner Great, very satisfied with everything. Chelsea deserves most credit in getting me in your door, otherwise I was likely going to another dealership to Great, very satisfied with everything. Chelsea deserves most credit in getting me in your door, otherwise I was likely going to another dealership to start! More

Excellent Customer Service The folks over in the service department were on it! As a first time user of the service department, I was initially on the look out for the tradition The folks over in the service department were on it! As a first time user of the service department, I was initially on the look out for the traditional "upsell" most car places try to pull on the customer. No such silliness at Jay Wolfe Honda. The technician was extremely professional and capable, worked quickly to have my car back in service, and was kind enough to give me some between services advice on car care. I will be returning to this dealership when next my car needs servicing. More

Airbag update This location has very friendly staff from the time you drive in, leading into the customer service waiting area, and back out. I chose to wait for my This location has very friendly staff from the time you drive in, leading into the customer service waiting area, and back out. I chose to wait for my airbag recall update and the staff quoted me The time it would take and even finished a bit early. The lounge was comfortable and had a great set of amenities from food, drink, WiFi, tv’s, and a playroom for my kids. Very helpful when you’re waiting for car. More

Service check CR-V Had a very short window for service. Called early morning explaining the short window and Jay Wolfe accommodated us. Kyle was very attentive and under Had a very short window for service. Called early morning explaining the short window and Jay Wolfe accommodated us. Kyle was very attentive and understood our situation. Good, fast and accommodating service. More

Great Service as always No problems. Every time I've been in everyone has been very easy to work with. I do miss the sandwiches in the waiting area. No problems. Every time I've been in everyone has been very easy to work with. I do miss the sandwiches in the waiting area. More

Horrible service today. Usually great I’m going to chalk it up to someone having a bad day, but I had horrible service yesterday. I took my car in for routine maintenance. Check in was not I’m going to chalk it up to someone having a bad day, but I had horrible service yesterday. I took my car in for routine maintenance. Check in was not as seamless as usual, but they were busy. I dropped off at 0830 for an oil change and was told brake fluid service was also due, so I agreed to that as well. I received a call at 1155, but didn’t hear my phone, so got a voicemail to call back. I did a few minutes later, got a voicemail box and left my call back number. No return call by 1320, so I called again. After getting voicemail again, I called the main number. They told me the person I need to speak to was at his desk and to wait a minute. Then, they came back and said he was in the phone and they took my information to out on a post note on his desk so he knew to call me next. Fast forward to 1445. Still no call back, so I called again. I was told my car was almost ready and that the other call was about a dirty positive battery terminal. (*insert eye roll). The service member did not apologize for not returning either of my calls from earlier in the day. He asked when I would be back to pick up my car. I informed him between 1630 and 1700, since my toddler was now napping. On my way to the dealership at 1645, I receive a call asking if I got his message about my car being ready. I inform him he never made such a call, and remind him that I was the one who called him to get that information. He said “oh right, sorry about that, it’s been a long day.” My one and only apology. I arrived and paid for my car. When I walked out I noticed it was not washed. Something in the past has always been done complimentary with any service, especially considering I spent almost $200. I stopped at a car wash on my way home. I will be giving them one more shot since they usually provide great service. Like I said, hoping someone was just having a bad day. More

Purchased a new vehicle I bought a 2019 Civic Type-R at Jay Wolfe and they made the process very easy. Russ King was very easy to work with and showed me everything I need I bought a 2019 Civic Type-R at Jay Wolfe and they made the process very easy. Russ King was very easy to work with and showed me everything I need to know about the car. He always kept me informed when it showed up and when it was ready for pick up. More