Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood Motors, Inc. - Service Center
Decatur, TX
952 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
952 Reviews of James Wood Motors, Inc. - Service Center
Sort by
March 04, 2025
Shawn helped make everything run smoothly. I was appreciative of the free car wash that was done I was appreciative of the free car wash that was done More
by SHERRIFOLEY
Verified CustomerEmployees Worked With
March 04, 2025
We purchased a pre-owned traverse from James Woods and brought it for the first time to their service department. We had a great experience. Krystal took great care of us and ensured the work was done in brought it for the first time to their service department. We had a great experience. Krystal took great care of us and ensured the work was done in a timely fashion. More
by scott@northtarrant.org
Employees Worked With
March 04, 2025
We always use Shawn Hooe, he is always willing to help us! Thank you for your service. us! Thank you for your service. More
by JUDY25
Employees Worked With
March 01, 2025
James Wood always provides great service! That’s one of the reasons we keep coming back to them to purchase all our vehicles. That’s one of the reasons we keep coming back to them to purchase all our vehicles. More
by BRYONCASSETTY
Employees Worked With
February 28, 2025
I absolutely love using James wood motors and would highly recommend yall to everyone, but this…this is getting very old to have to deal with every time I get an oil change. I do not want to get bombar highly recommend yall to everyone, but this…this is getting very old to have to deal with every time I get an oil change. I do not want to get bombarded with emails and texts about surveys every time I use yall. Again, I have no plans going anywhere else, and will recommend anyone who asks, but the constant surveys could really start to change my mind. More
by edwardpecina80
February 27, 2025
Bryan and the other members of the Service Department always come thru and get the job done. I am always treated with respect. Even when an emergency happens and I just "walk-in" with no appointment, I always come thru and get the job done. I am always treated with respect. Even when an emergency happens and I just "walk-in" with no appointment, I am always worked in and kept informed of the progress. I wouldn't take my vehicle any place else. More
by katlyn57
Employees Worked With
February 26, 2025
They are courteous and professional. I never have to worry about upselling or high pressure. I never have to worry about upselling or high pressure. More
by ELSOMDON
February 26, 2025
Had an oil change, tire rotation and filter replaced. All done in a timely manner. All done in a timely manner. More
by ortizdonna
Employees Worked With
February 26, 2025
Bryan Stanley has been my service advisor for several years, and he has always done a fantastic job of caring for my pickup. Always friendly, knowledgeable, and very helpful. Can't say enough good thin years, and he has always done a fantastic job of caring for my pickup. Always friendly, knowledgeable, and very helpful. Can't say enough good things about Bryan and the James Wood Service Department. More
by RONCOLAND
Employees Worked With
February 25, 2025
Service department was courteous and prompt, even with the renovation occurring. Staff is knowledgeable and handled my recall quickly. Thank you so much. the renovation occurring. Staff is knowledgeable and handled my recall quickly. Thank you so much. More
by JRed
Employees Worked With
