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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
958 Reviews

958 Reviews of James Wood Motors, Inc. - Service Center

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June 13, 2024

Great service and Sales staff very knowledgeable and helpful. Great people to work with. Thanks More

by LEGEND380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mayfield and Hunter
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Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and for choosing James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that our sales staff provided you with knowledgeable and helpful service. I appreciate your feedback and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Great customer service, communication, and workmanship. Love James Woods! Wait time could improve, but understand how busy the dealership is. More

by MEGAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 11, 2024

Outstanding customer service & sales people work really hard to find what you are looking for. More

by MNMFRAZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Loesch
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Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us! I'm thrilled to hear that you received outstanding customer service and that our sales team went above and beyond to help you find exactly what you were looking for. I appreciate your feedback and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 10, 2024

It's a great place to go and look at vehicles while getting a truck worked on More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review, I'm glad to hear you had a great experience visiting James Wood Chevrolet Buick GMC Decatur while getting your truck serviced. I appreciate your feedback and hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 10, 2024

Service was good. Requested a wash but was not washed on picked up. Krystal was great and stayed in constant contact. More

by bram0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. We appreciate the feedback and are glad to hear that Krystal provided you with great service and kept you informed. We are disappointed to hear about the oversight with the car wash request and will make sure to address this issue moving forward. We look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 09, 2024

Always the best service , I appreciate James Wood and their employees. Thank you also for the concierge service with rides back to my home. More

by leslie.mayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Leslie, for your kind words and 5-star review! We are thrilled to hear that you appreciated the service provided by James Wood Chevrolet Buick GMC Decatur and our employees. We are here to provide top-notch service and are glad you enjoyed our concierge service with rides back to your home. We look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 09, 2024

Very helpful and friendly. Able to answer any questions. Very detail oriented and a nice waiting area More

by robertnpebble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our team's helpful and friendly service! We take pride in providing a detailed and comfortable experience for our customers at James Wood Chevrolet Buick GMC Decatur. We appreciate your positive feedback and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 08, 2024

I have been using James Wood Motors for over 10 years. They have always been attentive to my vehicles and I can say I have never had a comclaint. More

by TCBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty to James Wood Chevrolet Buick GMC Decatur! We truly appreciate your trust in us over the past 10 years. We're thrilled to hear that you've always received attentive service and have never had a complaint. We look forward to serving you for many more years to come! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

They've been on top of their service. We asked about the brake issues on our Blazer More

by PATR9H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
Report | Print
Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us. We're glad to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you with the brake issues on your Blazer. If you have any more questions or need further assistance, feel free to reach out to us directly. We appreciate your feedback! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 07, 2024

Timely,quality service. Always friendly and courteous service personnel are knowledgeable relative to your vehicle . More

by teeweeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! We are delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing timely, quality service while maintaining a friendly and knowledgeable approach. We appreciate your feedback and look forward to assisting you in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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