James Wood Motors, Inc. - Service Center
Decatur, TX
874 Reviews of James Wood Motors, Inc. - Service Center
My service manager Sean always does a great job taking care of me. Even when he is out, the rest of the team is amazing. Also, the ladies taking payment are top notch... care of me. Even when he is out, the rest of the team is amazing. Also, the ladies taking payment are top notch... More
Has great service and works to solve any issues and question you would have about the issue question you would have about the issue More
I had scheduled service for an oil change. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. More
Have bought several vehicles from James Woods. Always good sales people and service people to work with. Always good sales people and service people to work with. More
Very fast and easy going on getting into a truck that I really liked! Would defiantly recommend! really liked! Would defiantly recommend! More
Staff members were very courteous It was a job well done Left my truck cleaner than brought done Left my truck cleaner than brought More
Very through with there work. prompt,courteous, goes beyond there job,to make sure your satisfied with your vehicle.Job well done. prompt,courteous, goes beyond there job,to make sure your satisfied with your vehicle.Job well done. More
Shawn was great. Service was quick. My only issue was that they charge a service fee for using a credit card. Nobody does that anymore. Service was quick. My only issue was that they charge a service fee for using a credit card. Nobody does that anymore. More
James Wood Motors has a great focus on the customer service experience, from helpful service advisors, to the competent and proficient mechanics, to the nice and clean waiting area, and all the way to service experience, from helpful service advisors, to the competent and proficient mechanics, to the nice and clean waiting area, and all the way to the friendly faces at the counters. They also take pride in getting vehicles done not only quickly, but right the first time. Will keep coming back here. Thanks More
Great customer service. I had recall that needed to be done.. staff came pickup my vehicleqq, and was return to my driveway.. without taking any time from my day. Friendly, I had recall that needed to be done.. staff came pickup my vehicleqq, and was return to my driveway.. without taking any time from my day. Friendly, prompt would recommend.. More