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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
954 Reviews

954 Reviews of James Wood Motors, Inc. - Service Center

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January 15, 2025

Great people, great service . Myself and both my kids recently have bought vehicles and are happy , service department was quick and proficient and even threw in a wash More

by Snuffysurfdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Estes
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Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you and your kids are happy with your new vehicles from James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing great service and ensuring our customers have a fantastic experience. I'm glad you enjoyed the quick and proficient service, along with the complimentary wash. I look forward to seeing you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 15, 2025

Billy went above and beyond his duty to help me get the car I came for. Fast friendly service More

by daisymg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that our team, especially Billy, provided you with fast and friendly service at James Wood Chevrolet Buick GMC Decatur. I always strive to go above and beyond for our customers. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 14, 2025

Zack was very professional got me in and out in a heartbeat. I was very pleased. More

by WINDWALKERNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience! We're thrilled to hear that Zack provided you with such professional service and that you were pleased with your visit to James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 14, 2025

Excellent! The sales guy was great, very helpful and very patient with me and what I was looking for. More

by jayjennsutton
Workmanship
Recommend Dealer
Yes
Employees Worked With
Laney
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Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jay! We're thrilled to hear that you had a great experience with our sales team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on being helpful and patient to ensure you find exactly what you're looking for. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2025

Great service each and every visit. We buy and service our vehicles from James Wood for this reason. More

by ROBERTSONRANDY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur for both purchasing and servicing your vehicles. It's our goal to provide great service every time, and I'm glad to know we've met your expectations. I look forward to seeing you again on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2025

Excellent and timely service. Krystal was a pleasure to work with. I don't like the credit card fee James Wood applies. More

by JACKET88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm thrilled to hear that you enjoyed our excellent and timely service, and it was our pleasure to have Krystal assist you. Your feedback regarding the credit card fee is appreciated, and I will take it into consideration. I hope to see you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

Always accurate and timely. Krystal is my service advisor and she is great to work with and since I'm waiting, she always gets me out in a timely manner. More

by JRCASTLE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your kind words about Krystal and the service you received at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that she has been attentive and efficient in ensuring your needs are met promptly. We look forward to seeing you again for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

Great service and they were able to get me my car back a couple days earlier than promised. More

by GILH373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you received great service and that we could get your car back to you earlier than expected. At James Wood Chevrolet Buick GMC Decatur, we strive to exceed our customers' expectations. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

I had an appointment. I arrived a little early but they took care of me right away. Shawn is always great! More

by DDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur and that Shawn was able to assist you promptly. We appreciate your kind words and look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

We have always been pleased with the service provided by James Woods. Dason was our service technician and worked with us as we tried to work with our insurance provider. He was professional and understa More

by sgjdk92262
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've always been pleased with the service at James Wood Chevrolet Buick GMC Decatur. It's great to know that Dason was able to assist you effectively while navigating the insurance process. If you ever need anything else, please don't hesitate to reach out. We look forward to seeing you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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