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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
952 Reviews

952 Reviews of James Wood Motors, Inc. - Service Center

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February 18, 2025

Bryan's communication was top notch and service time was good. Good Job and easy to complete. More

by DSDURAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We greatly appreciate your kind words about Bryan and his communication and service time at James Wood Chevrolet Buick GMC Decatur. It's always our goal to make the process easy for our customers. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 16, 2025

Quick service & will take you home & pick you up while working on your vehicle. Clean waiting room More

by btchapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that you appreciated our quick service and the convenience of our shuttle service. We're also glad you found our waiting room clean and comfortable. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 16, 2025

Always outstanding service provided by Bryan Stanley and entire Service Department. Reception crew and cashiers always friendly and helpful. More

by DEFENDERONTHEROAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear about your outstanding experience with Bryan and our entire service department at James Wood Chevrolet Buick GMC Decatur. Our reception crew and cashiers strive to provide friendly and helpful service, and your feedback truly validates their efforts. We look forward to assisting you again next time! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 15, 2025

Jennifer had everything set up and ready to go for our vehicle repair. Once the work was completed, the service department completed an oil change and our vehicle was ready. I Highly recommend James Wood More

by RICHIER2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jennifer! We truly appreciate your kind words and recommendation for James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that our service department was able to assist you effectively with your vehicle repair and oil change. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 14, 2025

Both times that I needed warranty work done on my vehicle, James Wood Motor has out performed other dealerships that I've tried. It is definitely worth the few extra miles to take it to them. Bette More

by ABUSTER02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason
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Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and are delighted to hear that your experience with our warranty service has surpassed your expectations. Your kind words motivate us to continue providing the best service possible. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Everyone was incredibly nice and helpful! I would definitely recommend James Wood Service for all of your service needs! More

by CHANIEWILKINS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that our team provided you with such great service. At James Wood Chevrolet Buick GMC Decatur, I strive to make every experience positive. I appreciate your recommendation and look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Great service! Great service! Great service! Great service! Great service! Great service! Great service! Great service! Great service! More

by kevin.w.haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your enthusiastic review! I truly appreciate your kind words about the service you received at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Have never had a problem with them. Making an appointment or with service. Thank you! More

by charles42goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you've had a great experience with James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and I appreciate your trust in us. I look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Great the work was completed in a timely manner thanks! ! Work was completed in the same day. More

by DLMT1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that the work was completed promptly at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. I look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

I always enjoy the fine folks at James Wood, They are always are very responsive and helpful. More

by rrose9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your feedback and I am glad to hear that you enjoy our team at James Wood Chevrolet Buick GMC Decatur. I'm here to help whenever you need us and look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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