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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,140 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,140 reviews

May 29, 2024

They where very professional and Chris was very helpful and polite in his handling in selling me my vehicle. More

by jh96563
Recommend Dealer
Yes
Employees Worked With
Chris
May 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I am thrilled to hear that Chris provided you with a professional and polite experience during your vehicle purchase at James Wood Chevrolet Buick GMC Decatur. I appreciate your business and look forward to seeing you again in the future. Enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 29, 2024

Caring, competent, and professional. You can count on them to get the job done in a timely manor. More

by fltunes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, for the glowing review of James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words about our caring, competent, and professional service. I'm delighted to hear that we could assist you promptly. Please feel free to visit us again for any future automotive needs and share your positive experience with others. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 29, 2024

Car was delivered as promised. This is the fourth veh icle have purchased from Wood Motors and all have been excellent More

by buddyholl21@gmail.com
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your fourth vehicle purchase! I am thrilled to hear that your car was delivered as promised and that you've had excellent experiences with all your purchases. I appreciate your loyalty and look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 28, 2024

Landon East was very knowledgeable and helpful in getting the vehicle I needed. Would recommend Landon East and James Wood GMC in Decatur, Texas. More

by stewartranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I appreciate your recommendation and I am delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you again in the future or having you share your experience with others. Thank you for choosing us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 28, 2024

Very pleased. Thank You!! For helping us make this a memorable experience. Appreciate your kindness and compassion. 🙂 More

by Angie Hailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Angie, for the kind words and 5-star review! I'm thrilled to hear that you had a memorable experience at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our top priority, and I appreciate your feedback. Please feel free to visit us again in the future or share your experience with others. Thank you for choosing us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 27, 2024

James Wood Motors in Decatur Tx is an awesome dealership with a laid back atmosphere to purchase a new vehicle from. Clay Estes is an awesome salesman. He will work hard to earn your business and find you t More

by parker40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review, Parker! We are thrilled to hear that you had such a positive experience with Clay at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on providing a laid-back atmosphere and excellent service. If you ever need anything in the future, feel free to reach out. We appreciate your kind words and recommendation. Thank you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 27, 2024

Outstanding job! Please keep up the great service and atmosphere and of course $$$$ down! 😆😅 I'll always drive James Woid! More

by randall.clevenger4550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review, Randall! We are thrilled to hear that you had an outstanding experience with us at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to welcoming you back again! Drive safe and see you soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 27, 2024

We experienced excellent service at James Wood Decatur and especially from Zak Rhine. Prompt attention to our needs and good communication. More

by JSBARRELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave such a positive review of your experience with us at James Wood Chevrolet Buick GMC Decatur. We are thrilled to hear that Zak provided you with excellent service, prompt attention, and good communication. We truly appreciate your kind words and look forward to assisting you again. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 26, 2024

Spoke with Chris about a specific Tahoe in mind. While en-route, I was notified that the vehicle was being processed through financing. Chris advised me that he had another vehicle that I could look More

by dustin_cagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris!
May 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience, Dustin! We are thrilled to hear that Chris and our team provided you with a quick and easy process while addressing any concerns promptly. We appreciate your kind words and are glad that Chris was able to find a suitable alternative for you. If you have any further questions or need assistance, feel free to reach out to us. We hope to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 25, 2024

I purchased a new 2024 Hyundai Tucson sel awd …i love it! …everyone was awesome.. very knowledgeable , kind .. it was a very nice experience… More

by dkbrazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shelly, Trey & Maxter ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle purchase! I am thrilled to hear that you love your new 2024 Hyundai Tucson SEL AWD. It's great to know that our team provided excellent service and made your experience a positive one. If you ever need anything in the future or want to share your experience with others, I'd be happy to assist. Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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