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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,142 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,142 reviews
June 01, 2024
Always great service at the service center And absolutely love working with Shawn he’s the best absolutely love working with Shawn he’s the best More
by DJCRUNK80
Verified CustomerEmployees Worked With
June 01, 2024
He was fast and efficient and did most for me over the phone which made it easier with my kids. He also checked in my afterwards to make sure everything went smoothly phone which made it easier with my kids. He also checked in my afterwards to make sure everything went smoothly More
by barsequine
Employees Worked With
June 01, 2024
Always friendly service, prompt and attention to detail. The service and parts department very knowledgeable and super attentive to customer needs. The service and parts department very knowledgeable and super attentive to customer needs. More
by JAMES.LOVE0704
Employees Worked With
May 31, 2024
We had a great experience buying my new 2024 GMC Arcadia which I love. I called Brad Gunter and told him what I wanted and he found it for us and helped us with a great deal. We buy all of our vehicles from which I love. I called Brad Gunter and told him what I wanted and he found it for us and helped us with a great deal. We buy all of our vehicles from James Wood. More
by jshensley85
Employees Worked With
May 31, 2024
Great transaction. Jeff Morris is a super salesman. He worked overtime to earn our business to get us in the vehicle we wanted at the price we wanted. He and the sale Jeff Morris is a super salesman. He worked overtime to earn our business to get us in the vehicle we wanted at the price we wanted. He and the sales force stood behind their word. Nothing but highest praises for the dealership as a whole. James Woods has earned my business for a lifetime. More
by gregg13
Employees Worked With
May 31, 2024
Technician didn't even bother to clean their dirty hand prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. More
by PARATEXFARMS
Employees Worked With
May 30, 2024
Clay did a superior job locating my truck and getting it delivered to me in a timely manner. Thanks, Clay. delivered to me in a timely manner. Thanks, Clay. More
by chardg40
Employees Worked With
May 30, 2024
Always a very good results and excellent service! Bryan Stanley has always treated me with respect and kindness and kept me informed about the progress of the work on my truck! Bryan Stanley has always treated me with respect and kindness and kept me informed about the progress of the work on my truck! More
by ldooling64
May 30, 2024
I was treated respectfully and with great regard for my age. Randy Williams was my sales person. He has been a friend of ours for many years. He is a kind gracious person, easy to talk to and helpful in age. Randy Williams was my sales person. He has been a friend of ours for many years. He is a kind gracious person, easy to talk to and helpful in all ways. I am proud to say he is a Christian man in speach and actions. Thank you Randy for your help. More
by grannypoof4
Employees Worked With
Other Employees :
Dane in the finance dept excellent help
May 30, 2024
I love going to James Woods btw I drive 36 miles to use the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your serv the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your service writer. More
by robrose31372
