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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,999 reviews

May 18, 2024

Derek ward is the reason I keep coming back. Six more words and I’m good. More

by brandon.h.benner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Brandon! We appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 18, 2024

Everything was good ,had to wait a little longer than expected but had good service thanks More

by WDH76230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback. We appreciate your patience and understanding. We're glad to hear you received good service at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 18, 2024

I always have a good experience when getting my oil changed in the service department. Bryan is always friendly and takes care of all our needs. John & Sandy Hensley More

by jshensley85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. It's fantastic to hear that Bryan provided you with excellent service during your oil change visit. I appreciate your loyalty and look forward to assisting you with all your future automotive needs at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 18, 2024

Steve Frazier at James Wood made our buying experience incredibly easy. It’s not everyday you have come across someone that truly cares about your situation. Great people to work with. More

by cbyronb32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I'm thrilled to hear that Steve and our team at James Wood Chevrolet Buick GMC Decatur made your buying experience easy and enjoyable. I strive to provide exceptional service and care to all our customers. Looking forward to working with you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 16, 2024

Easy to work with. Fast and simple closing process. Good value on trucks and trades. More

by COLE65BLANCHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We're thrilled to hear you had a positive experience with us. Our team is dedicated to providing a seamless and efficient process for all our customers. We appreciate your feedback and look forward to assisting you in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 15, 2024

Landon was awesome and has alot of expertise well spoken and one xxxx of a salesman and backed up everything he said was gonna do. I would highly recommend Landon and will always be my 2go2guy moving foward More

by ljmata11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Landon provided excellent service and lived up to his promises. We appreciate your recommendation and look forward to being your go-to dealership in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 15, 2024

Salesman Billy Balderas was very helpful and professional. Vehicle selection was extensive. Would buy here again. More

by sgibson6422
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, we appreciate your kind words about Billy and our extensive vehicle selection. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 14, 2024

SALES STAFF VERY KNOWLEDGEABLE AND COURTEOUS. NO PRESSURE SALES EXPERIENCE. FINAL PAPERWORK QUICK AND EASY More

by circledrug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you found our sales staff knowledgeable and courteous, and that you had a no-pressure sales experience. We strive to make the final paperwork process quick and easy for our valued customers like you. We appreciate your feedback and look forward to assisting you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2024

Your team, from Zack, to all the people , telephone operators and associates of your dealership are all to be complimented . Thank you again for your excellent service. More

by larryalvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I am thrilled to hear that you had a fantastic experience with everyone at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your feedback, and I look forward to seeing you again in the future. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 13, 2024

This was the easiest car buying experience I’ve ever had. I already had the car picked out and My financing was already in place before I arrived. I test drove it, fell in love with it and signed the papers. More

by sharonbockemehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience, Sharon! I'm thrilled to hear that your car buying experience at James Wood Chevrolet Buick GMC Decatur was smooth and easy. Jeff and Tyler strive to make the process seamless for our customers. I appreciate your kind words and hope you enjoy your new car! Thank you for choosing us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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