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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,011 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,011 reviews

June 13, 2024

The sales and service team are top notch. I highly recommend James Wood Motors to anyone looking to buy, sell, trade or service their vehicle. More

by tara.s.murray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback! I appreciate you recommending James Wood Chevrolet Buick GMC Decatur for all vehicle needs. Our sales and service team are thrilled to hear about your experience. I look forward to assisting you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Very friendly staff would highly recommended Would definitely buy again from them it was a very easy process More

by shawsandra72
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team works hard to make the buying process smooth and enjoyable. I appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Drew was a very professional salesman he knew what i wanted and delivered. Thank you! More

by taylore1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for recognizing Drew's professionalism! I'm delighted to hear that he was able to assist you effectively. I appreciate your business and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Great honest no pressure dealership. Very informative and helpful. Answered all my questions were very professional! More

by dannyprather0@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the kind words! I strive to provide informative and professional service without any pressure. I am thrilled to hear that we answered all your questions. I appreciate your feedback, and I look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Great customer service, communication, and workmanship. Love James Woods! Wait time could improve, but understand how busy the dealership is. More

by MEGAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 12, 2024

Outstanding friendly almost family like. Bought 3 cars from them and would recommend to anyone More

by azure25gc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your car purchases! I am thrilled to hear about your positive experiences and appreciate your loyalty. I aim to provide a friendly and welcoming atmosphere for all our customers. Feel free to recommend us to your friends and family - I look forward to assisting them as well. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Tim Brown was amazing and did such a great job for us. We really appreciated his care. More

by rlhscott
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for taking the time to leave a 5-star review. I am thrilled to hear that you had an amazing experience with us. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 11, 2024

Outstanding customer service & sales people work really hard to find what you are looking for. More

by MNMFRAZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Loesch
Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us! I'm thrilled to hear that you received outstanding customer service and that our sales team went above and beyond to help you find exactly what you were looking for. I appreciate your feedback and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 11, 2024

I have only been to the dealership a few time, but Karen is a great person to deal with. More

by cbrown61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience with us! I'm thrilled to hear that Karen provided you with excellent service during your visits. I truly appreciate your kind words and look forward to assisting you again in the future. See you next time at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 10, 2024

Service was good. Requested a wash but was not washed on picked up. Krystal was great and stayed in constant contact. More

by bram0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. We appreciate the feedback and are glad to hear that Krystal provided you with great service and kept you informed. We are disappointed to hear about the oversight with the car wash request and will make sure to address this issue moving forward. We look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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