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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,006 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,006 reviews

December 26, 2024

I had an excellent experience buying a truck at James Woods, Ricky, the salesman was very helpful and very professional. I really enjoyed working with him. More

by tvinson109
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience buying your truck at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Ricky provided you with helpful and professional service during your visit. We appreciate your feedback and hope to see you again soon! Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 25, 2024

Very happy with all the sales and service team at James wood Decatur. They do a great job! More

by tylooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you are very happy with our sales and service teams at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 25, 2024

Very good rapport. Very personable. I took vehicle in for repair of an engine service light warning issue. Problem repaired in reasonable time. Great service. More

by GWESTFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words about the rapport and service you experienced at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that we could address your engine service light issue in a timely manner. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 25, 2024

Very curtious and professional staff in all areas when completing the deal. Overall great experience. More

by bnhale78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our courteous and professional staff at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 24, 2024

Salesman was very helpful and patient. Great inventory. I will definitely buy here again and recommend to friends More

by msm1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you found our sales team helpful and patient, and that you enjoyed our great inventory at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your recommendation and look forward to assisting you again in the future. Safe travels until we see you next! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 24, 2024

Helpful competent people. Knew answers to questions without having to ask others. Went beyond expectations just for us it seemed More

by QUALITYBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that you found our staff knowledgeable and exceeding your expectations. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 24, 2024

Same outstanding service in and out that I have come to expect at this dealership. More

by LAZYHORSERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am happy to hear that you received the outstanding service you expect at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to welcoming you back for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 24, 2024

Landon made buying my new Tahoe the easiest vehicle purchase I’ve made so far. It was simple and easy. More

by darityfamily5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that your experience with Landon while purchasing your new Tahoe at James Wood Chevrolet Buick GMC Decatur was simple and easy. We pride ourselves on making the vehicle buying process as smooth as possible, and are glad this was the case for you. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 23, 2024

I found the total experience at James Woods great. I appreciated how my salesperson Starla answered any and all questions. Also appreciated getting a sales quote without tons of dealer cost add ons. W More

by ctlaildc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am happy to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Starla was able to assist you with all your questions. We believe in transparency, so we're glad you appreciated the straightforward sales quote. We look forward to helping you again when you're ready for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2024

Great service, great service writers, timely repairs as promised. Made an appointment, service completed on time. More

by dsneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am happy to hear that you received great service and timely repairs at James Wood Chevrolet Buick GMC Decatur. Our team works hard to ensure everything is completed on time, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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