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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,137 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,138 reviews

February 07, 2025

Worked with a great sales person. Very eager to help. Finance person was extremely friendly and had all paperwork completed by the time I returned to finalize the sale. More

by vtraweek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxter in finance
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear that you had a positive experience with our sales and finance team at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and hope to see you again for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2025

Easy scheduling, great reception on arrival, escorted to service representative, Bryan Stanley, ensure way was requested for service and coordinated additional recall service. Process was quick, with face t More

by DEFENDERONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers are always friendly
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I'm thrilled to hear about your seamless experience at James Wood Chevrolet Buick GMC Decatur and how Bryan provided you with excellent service. It's great to know that your truck was taken care of and came back looking good. I appreciate your feedback and look forward to seeing you again for your next service! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 06, 2025

Very pleasant and efficient purchase experience. Friendly and personable staff to work. Deal was low pressure. More

by plmeaders
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lanny and Maxter
Feb 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I’m glad to hear that you had a pleasant and efficient purchasing experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing a friendly, low-pressure environment, and it’s great to know that you felt that during your visit. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 06, 2025

Everyone was friendly and the experience was efficient and easy! I’ve always had a great experience! More

by LHAYHURST3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that your experiences with us have always been efficient and enjoyable. We look forward to seeing you again for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 06, 2025

After visiting a few other dealership who over promised and under delivered I made the decision to try James Wood Motors. Best decision I have made. Super easy, very helpful and would definitely buy anothe More

by rljenkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your amazing review! We’re thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was a positive one. It means a lot to us that you found our service helpful and easy. We appreciate your recommendations to friends and look forward to assisting you with your future vehicle needs. Come back and see us again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 06, 2025

Rocco was very nice and made the experience stress free. James Wood dealership was very efficient and timely. More

by rk1fb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m glad to hear that Rocco provided you with a stress-free experience and that you found James Wood Chevrolet Buick GMC Decatur to be efficient and timely. We appreciate your feedback and look forward to serving you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 06, 2025

Just like tha rest in some ways and better in some ways , i like my free ride home when i drop my vehicle off , i like james woods ! More

by JCHARLAN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear you enjoy the complimentary ride home when dropping off your vehicle. At James Wood Chevrolet Buick GMC Decatur, we strive to provide the best service possible, and it's great to know you appreciate that. We look forward to assisting you next time! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 06, 2025

Brian is always great to work with. Good people. Good service. Very accommodating!! I recommend. More

by JDBJ1824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We truly appreciate your kind words and feedback about your experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that you found our team accommodating and our service to your satisfaction. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 05, 2025

I have grown up with the James Wood Dealership. They have provided my family with new and used cars and trucks since they opened. My recent purchase was my own very first new car. I am so pleased w More

by diaczenko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mayfield
Feb 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate you sharing your experience with us. It's wonderful to hear that you've been a part of the James Wood Chevrolet Buick GMC Decatur family for so long and that you're pleased with your first new car! We are committed to maintaining the quality of service you've come to know and trust. We look forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 04, 2025

One of the best car buying experiences I have ever had. Everyone was helpful and professional. More

by marty.rivers3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you had one of the best car buying experiences at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide helpful and professional service, and it’s rewarding to know we succeeded. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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