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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,301 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,301 reviews

March 29, 2025

Clay Estes jumped through hoops to get me the vehicle i wanted. Would definitely do business with Clay again! More

by kenpaysyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your incredible review, Ken! We’re thrilled to hear that Clay went above and beyond to help you get the vehicle you wanted. At James Wood Chevrolet Buick GMC Decatur, we strive to provide exceptional service, and it’s great to know you had a positive experience. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 29, 2025

Shawn's attention to detail and customer service is the best. He also is great at following up with customers. More

by TVERA613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that you appreciated Shawn's attention to detail and exceptional customer service. We strive to provide the best experience for our customers, and it's great to know Shawn is making a positive impact. We look forward to serving you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

March 29, 2025

The service was quick and the people were very friendly and helpful. I was very pleased. More

by DWALLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service quick and our team friendly and helpful. Your satisfaction is our priority at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again soon! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

March 29, 2025

Landon was very helpful. Provided detailed information about the 2500HD including the window sticker and scheduling an appointment for purchase. Timing at the dealership to More

by wtwining
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about our team and the helpful information provided regarding the 2500HD. We're glad to know you found the details of the vehicle and the appointment scheduling to your satisfaction. We appreciate your feedback on the timing for signing paperwork and will take it into consideration to improve our processes. We look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 28, 2025

Made buying easy. Answered all my questions and worked to make a deal in a timely manner. More

by derek.thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Derek! I'm thrilled to hear that your car-buying experience at James Wood Chevrolet Buick GMC Decatur was smooth and enjoyable. It’s great to know that my team was able to answer all your questions and help you make a deal quickly. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 28, 2025

As always, James Woods delivers. Regardless of your buying a new vehicle or getting your vehicle serviced. More

by croger1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Roger! I truly appreciate your support and are thrilled to hear that James Wood Chevrolet Buick GMC Decatur consistently meets your expectations, whether you're buying a new vehicle or getting service. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 28, 2025

I have been using James Wood Service since 1998---Shawn Hooe has been my service rep. since my first visit. This service department will continue to service my vehicle. They are very courteous and helpf More

by turtlezz_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your loyalty since 1998 and are thrilled to hear that Shawn has provided you with consistently great service. Our team at James Wood Chevrolet Buick GMC Decatur is dedicated to making your experience positive and helpful. We look forward to continuing to serve you and your vehicle in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 28, 2025

Hunter Helm was very friendly and professional from start to finish. Since I was buying from out of state, he was very attentive with emails, texts and phone calls. He went above and beyond for me. More

by STROKER3414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Hunter at James Wood Chevrolet Buick GMC Decatur. It's great to know he made your out-of-state purchase smooth and attentive. I appreciate your trust in us and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 28, 2025

Simply the best ! Professional, honest and easy to work with. Very pleased. Couldn’t have asked for a better experience. More

by dmarkum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you found James Wood Chevrolet Buick GMC Decatur to be professional, honest, and easy to work with. Your satisfaction is our top priority, and we're glad we could provide you with a great experience. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 28, 2025

I was looking for a new truck and my family have been there for a couple vehicles you’re walking into the dealership and you just feel the love everybody’s trying to help you out. Get to know what you wa More

by bailey.walters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin Cantù
Mar 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Bailey! I truly appreciate your kind words about your experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that our team made you feel welcomed and helped you find the right truck. I look forward to assisting you and your family again in the future. Safe travels in your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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