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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,840 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,840 reviews
November 05, 2024
Great professional sales and service. Rocco and the dealership went overboard in see that we were taken care of! This is my5th or 6th vehicle I purchased from James Woods dealership and w Rocco and the dealership went overboard in see that we were taken care of! This is my5th or 6th vehicle I purchased from James Woods dealership and wouldn’t even shop anywhere else! More
by rrose9
Verified Customer
November 05, 2024
They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! ! They are always friendly, knowledgeable and helpful!! More
by TXKRIS1
Employees Worked With
November 04, 2024
Dealership was excellent. Everyone was extremely helpful and professional. I’m happy with the progress. Everyone was extremely helpful and professional. I’m happy with the progress. More
by DEAN.PRINE
Employees Worked With
November 03, 2024
Krystal, my maintenance advisor was very professional and friendly. I was there for an oil change. She checked on any manufacturer recalls for my new truck and explained how long it should take. She made my friendly. I was there for an oil change. She checked on any manufacturer recalls for my new truck and explained how long it should take. She made my visit very timely and a pleasant experience. More
by JIMBOS71MEANO
November 03, 2024
Always a great experience with the James Wood Team! We have been doing business, with the Decatur location, since 2011. Highly recommend their Service Department for any of your vehicle needs. Keep We have been doing business, with the Decatur location, since 2011. Highly recommend their Service Department for any of your vehicle needs. Keep up the great work you all!! More
by back4duty
Employees Worked With
November 03, 2024
I had a very good experience with this dealership and really appreciated Mike for helping me out and getting everything done as quickly as he did. really appreciated Mike for helping me out and getting everything done as quickly as he did. More
by bnorstrom0505
November 02, 2024
Bob was fantastic from start to delivery we love our new vehicle and appreciate him so much vehicle and appreciate him so much More
by cowboyup2529
Employees Worked With
November 02, 2024
The most professional and honest dealership I have ever had the pleasure of working with. Everything was explained and the work completed in a timely manner. had the pleasure of working with. Everything was explained and the work completed in a timely manner. More
by jmercer703
Employees Worked With
November 02, 2024
Purchased my car there and have always had it serviced there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. More
by VCKYTOB
Employees Worked With
November 02, 2024
Jennifer made the process so easy and fast. I dropped off my car and was there maybe 15 minutes and they took care of the rest. They communicated with my insurance and took care of all payment I dropped off my car and was there maybe 15 minutes and they took care of the rest. They communicated with my insurance and took care of all payment and when my car was done it took 5 minutes to pick up. My car was detailed and looked great. Thank you Jennifer for being fast and efficient. Also when I picked up my car Jennifer was out there detailing the cars and working hard. More
by KARI_FLANAGAN
Employees Worked With
