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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,015 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,015 reviews
July 02, 2024
Great experience. Always take car of my truck. I have full confidence that it will be done right. Always take car of my truck. I have full confidence that it will be done right. More
by danhill22
Verified Customer
July 01, 2024
Very pleasant to work with. No pressure sales. Sales person Rocco was awesome as they come. No pressure sales. Sales person Rocco was awesome as they come. More
by bkasparek71
Employees Worked With
July 01, 2024
I worked with Shawn Hooe to get my scar scheduled for service. I decided to wait at the dealership while they worked on my car. Shawn said it would take about 2 hours and it was ready in 1 1/2 hours. service. I decided to wait at the dealership while they worked on my car. Shawn said it would take about 2 hours and it was ready in 1 1/2 hours. Total Satisfaction! More
by JMORRIS21
Employees Worked With
July 01, 2024
Very easy to work with, worked quickly to get us out the door and have our new truck detailed and ready for us! No haggling or pressure and Rocco was great to work with. door and have our new truck detailed and ready for us! No haggling or pressure and Rocco was great to work with. More
by stepp.rhianna
Employees Worked With
June 30, 2024
Every part of this experience was enjoyable. The staff made me feel like I was part of their family. Top notch sales and service. I have never been disappointed. The staff made me feel like I was part of their family. Top notch sales and service. I have never been disappointed. More
by danhill22
June 30, 2024
We were very pleased with the work our salesman put into helping us understand how the car worked. Put the plumbly was honest with us and everyone at the dealership made us feel comfortable about our new pu helping us understand how the car worked. Put the plumbly was honest with us and everyone at the dealership made us feel comfortable about our new purchase More
by mikef6622
Employees Worked With
June 30, 2024
We have bought multiple vehicles from James Wood Chevrolet and it’s always a pleasant experience. This was my first brand new vehicle to purchase personally and Starla was very informative and helpf Chevrolet and it’s always a pleasant experience. This was my first brand new vehicle to purchase personally and Starla was very informative and helpful. The entire experience was great. More
by wyldroseaussies
June 30, 2024
I've bought 6 vehicles from James Wood and they have always had great service. I wouldn't trade anywhere else always had great service. I wouldn't trade anywhere else More
by LMISTYR
Employees Worked With
June 30, 2024
I have purchased 4 vehicles at James Wood over the years but the service department has always taken care of everything I have ever needed. but the service department has always taken care of everything I have ever needed. More
by lawdiver1957
Employees Worked With
June 30, 2024
Clay Estes was very easy to work with again. He helped me find My 2021 GMC during Covid shortages and put me in a 2024 when I needed to replace the 2021 due to being totaled in an unfortunate ac He helped me find My 2021 GMC during Covid shortages and put me in a 2024 when I needed to replace the 2021 due to being totaled in an unfortunate accident. Both times he helped me find an incredible truck and was not pushy to add on extra items or upsell me on something I didn’t need. I originally called looking for a used truck to since I was replacing a total loss but he mentioned looking at the 2024’s due to massive discounts currently offered. I don’t consider this an upsell because the new one ended up being in the same price range as a 2022-2023 used trucks that I saw elsewhere. Hopefully I make it 6 to 8 years with this one but I will be making another 4 hour trip from my home to work with Clay again when the need for my next new truck comes up. I recommend Clay Estes and James Wood dealership to anyone in the market for a new truck. More
by zeke.patton
Employees Worked With
