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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,030 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. ...
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Today: 8:00 AM - 8:00 PM Closed Now
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2111 US-287

Decatur, TX

76234

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Showing 2,030 reviews

July 19, 2024

Great Experience, Rocco was great! I will do business with James Woods Dealerships again! Quick transaction, no pressure, no up selling! Great Great Experience! More

by leeroyayala76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience with Rocco at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on providing a quick transaction with no pressure or upselling tactics. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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July 19, 2024

Clean, professional, transparent, honest, direct, kind, helpful. That’s what I would say about this dealership. A great environment and groups of people to work with. More

by jbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! We are thrilled to hear that you found our dealership to be clean, professional, transparent, and kind. We take pride in providing a great environment and working with a fantastic group of people. We appreciate your positive feedback and look forward to assisting you again in the future. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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July 19, 2024

James Wood,Decatur is located approximately 150 miles from me. I purchased a ‘24 Silverado High Country. The saving made the 300 mile round trip well worth the drive. Karen Pattison was my sales person. More

by skiatook11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your Silverado High Country purchase! We are thrilled to hear about your positive experience with Karen and that the savings were worth the drive. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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July 18, 2024

love the customer service and service department. There are very helpful and Professional. James wood people aways takes care of my family vehicles. More

by ferndogcan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantu
Jul 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words about our customer service and service department! We are thrilled to hear that you found our team helpful and professional. At James Wood Chevrolet Buick GMC Decatur, we always strive to take care of our customers' vehicles like they are our own. We appreciate your loyalty and look forward to assisting you with your family's vehicles again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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July 18, 2024

Clay Estes very helpful in trying to get us in the truck that we were looking for More

by pattersonsauto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and 5-star review! We're delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Clay is indeed committed to helping customers find their perfect vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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July 18, 2024

The team did an awesome job getting the truck I needed in house and then making sure a small issue was corrected in time for my trip. Thankyou. More

by mikeolheiser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck needs! We are thrilled to hear that our team was able to provide you with exceptional service and ensure that your truck was ready for your trip. We appreciate your kind words and look forward to assisting you again in the future. Happy travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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July 18, 2024

I'm totally happy with my recent purchase of a new truck from James Wood Motors. I worked with Jeff Morris mostly online with the entire purchase process. I contacted the dealership by email and was almost More

by ncalvert12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Jul 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your recent truck purchase! We are thrilled to hear about your positive experience working with Jeff and Ruben. It's fantastic to know that they provided you with excellent service, met your specific requirements, and made the entire process seamless. We greatly appreciate your recommendation and look forward to assisting you again in the future. Drive safely in your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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July 18, 2024

The 3 percent credit cards convenience fee was charged on the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra c More

by Fish08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs since April 1998. We appreciate your loyalty over the years. Regarding the 3% convenience fee on your July 1, 2024 purchase, please feel free to reach out to me directly to discuss this matter further. We value your feedback and look forward to assisting you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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July 17, 2024

Dealership was clean and the service people were extremely helpful. I have been a longtime fan of James Wood and his employees. Very professional and extremely helpful More

by AGGIEBROWN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Aggie, for choosing James Wood Chevrolet Buick GMC Decatur and for being a longtime fan of ours. We appreciate your kind words about our clean dealership and our helpful service team. We pride ourselves on professionalism and are delighted that you found us extremely helpful. We look forward to serving you again in the future. Let your friends and family know about your positive experience! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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July 17, 2024

Quick and easy very helpful sales rep test drive was great great service all around More

by xcrucial
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the excellent review! We're thrilled to hear about your positive experience with our sales team and service. We appreciate your feedback and hope to see you again soon for another great test drive! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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