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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,019 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,019 reviews

October 18, 2025

Clay has been great and hope he is doing well. Always call and make sure he looks for me first since i am coming from Dallas More

by rsue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Clay has been great in assisting you. At James Wood Chevrolet Buick GMC Decatur, we always strive to provide personalized service, and I appreciate your loyalty all the way from Dallas. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2025

Very nice and knowledgeable. Kept me well informed.about my SUV. Really liked the service More

by marshalorentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
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Oct 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that our team provided you with knowledgeable service and kept you informed about your SUV. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 17, 2025

Landon was great to work with on my purchase. Great experience, very friendly, easy process. More

by jansnyder93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Jan! I'm thrilled to hear that you had a great experience working with Landon at James Wood Chevrolet Buick GMC Decatur. It's always our goal to make the purchasing process as friendly and easy as possible. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2025

My sales agent Matt was great. Super responsive and not pushy at all. Instantly sold me on buying from here because of that More

by ADAY1688
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Matt provided you with such a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to be responsive and helpful without being pushy, and it’s wonderful to know that this made a positive impact on your decision to buy from us. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2025

Jennifer was extremely professional, kind and proficient. She kept me apprised of the job and when I could expect to get my vehicle back. A job well done! More

by tim.heidtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Tim! We're thrilled to hear about your positive experience with Jennifer at James Wood Chevrolet Buick GMC Decatur. It's great to know that her professionalism and communication made a difference during your vehicle service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2025

Normally I hate looking to huy a new car. The salesman are always pushy and are only there to make a sale. It was different at James Wood in Decatur. The salesman Mike Wheat made buying a ca More

by kemp_lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was enjoyable and stress-free. Mike Wheat is indeed a valuable part of our team, and we appreciate your kind words about him. We look forward to assisting you again when you're ready to purchase your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2025

Fantastic service and appreciated the up to date status on my vehicle. Will be a repeate customer More

by CJALLEN425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Jallen! I am thrilled to hear that you appreciated the service and updates on your vehicle. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our customers informed and satisfied. We look forward to welcoming you back as a repeat customer! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 17, 2025

No problems enough said. In and out without waiting for too long. fifteen words, satisfied? More

by R.G.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! We’re glad to hear you had a quick and satisfying experience at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 15, 2025

Jeremy at haunted across from Chevy in decater always try to fix your vehicle no matter what The owner Raymond Woods is just awesome thank you guys More

by steven1966.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback, Steven! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that Jeremy and Raymond provided you with excellent service. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 15, 2025

Couldn’t be more pleased with my purchase. Clay was fantastic to deal with as a salesman. He is friendly, knowledgeable and not high pressure. He wants you to be happy after you leave the de More

by wayne66gt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur and that Clay was able to assist you so effectively. We strive to make the purchasing process as smooth as possible, and it’s great to know we achieved that for you. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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