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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,137 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,137 reviews
February 08, 2025
Jeff Morris was great, made it very easy, everything was delivered as promissed and on time delivered as promissed and on time More
by dick.brannon
Verified CustomerEmployees Worked With
February 08, 2025
All of the people in the service area were very courteous and kept me posted on the progress of my vehicle. and kept me posted on the progress of my vehicle. More
by gmavh9
February 08, 2025
Fairly easy to deal with. Derek did all he could to get the deal done. When the manager decided they would take my offer it was smooth sailing from there. Derek did all he could to get the deal done. When the manager decided they would take my offer it was smooth sailing from there. More
by bap1994
February 08, 2025
Excellent service. Everyone was respectful to me. I was provided a vehicle to drive that was comparable to mine and that meant alit to me. Everyone was respectful to me. I was provided a vehicle to drive that was comparable to mine and that meant alit to me. More
by VRNELSON07
Employees Worked With
February 08, 2025
Steve Frazier is a great guy and very honest. I told him what I was looking for and he made sure I was satisfied with the vehicle and I didn't feel pressured to buy it. Hard to find great salesme I told him what I was looking for and he made sure I was satisfied with the vehicle and I didn't feel pressured to buy it. Hard to find great salesmen like him nowadays! Thanks Steve for your assistance in making this such a smooth process. More
by ttay89
Employees Worked With
February 08, 2025
Work was done on my vehicle faster than I thought and I was on the road again was on the road again More
by ROBERTMITCHELL37
February 07, 2025
Great experience and a knowledgeable sales staff. Easy to work with as i did 95 percent online or phone and text. Arrived gave a few signatures and was on my way. Also gave me a great appraisal on my Easy to work with as i did 95 percent online or phone and text. Arrived gave a few signatures and was on my way. Also gave me a great appraisal on my trade. One of the easiest truck purchases ever. More
by TXSOUTHERN_GENT
February 07, 2025
We broke down in Decatur Chrystal helped us at 7 am, she got us in a loaner vehicle. She stayed at n touch with us and gave us updates on the progress of the repair. We think will will buy our next vehicl got us in a loaner vehicle. She stayed at n touch with us and gave us updates on the progress of the repair. We think will will buy our next vehicle from James Wood Chevrolet. More
by MIKEROYCE59
February 07, 2025
We broke down outside of Decatur in route from Lexington Texas several hundred miles away. Krystal helped us at 7 am, The car was diagnosed and a loaner vehicle was given to us in a very timely fashion. Kr Texas several hundred miles away. Krystal helped us at 7 am, The car was diagnosed and a loaner vehicle was given to us in a very timely fashion. Krystal kept us informed with the repairs. More
by MIKEROYCE59
Employees Worked With
Other Employees :
The ladies where you paid. They were excellent
February 07, 2025
Worked with a great sales person. Very eager to help. Finance person was extremely friendly and had all paperwork completed by the time I returned to finalize the sale. Very eager to help. Finance person was extremely friendly and had all paperwork completed by the time I returned to finalize the sale. More
by vtraweek
