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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,157 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,157 reviews
September 15, 2024
Friendly and easy to work with. Kept me informed during the whole process of ordering a truck. Kept me informed during the whole process of ordering a truck. More
by kc559ohp
Verified CustomerEmployees Worked With
September 14, 2024
I have done business with Brad Gunter for quite sometime and it’s always been great and it’s always been great More
by brian_basaldua
Employees Worked With
September 14, 2024
I was pleased with the service I received last week. The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a pro The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a problem. Customer service is very important. Sadly, so many companies seem to not care about this side of their businesses. Thank You, GR More
by GENELIDDY
Employees Worked With
September 14, 2024
Randy was excellent to work with and this was the first time I had met with him regarding to buying a vehicle. Before hand, my parents had come in and worked with him before looking at an Acadia I had seen time I had met with him regarding to buying a vehicle. Before hand, my parents had come in and worked with him before looking at an Acadia I had seen on their website. After some looking around we eventually found another car at the dealership and visited with him again. It was what my family and I were looking for and Randy made the purchasing experience as easy as it could be. I cannot speak highly enough that Randy will diligently work with you to get you exactly what you are looking for. Thank you so much Randy and we look forward to more vehicle purchases in the future! More
by Aaron Johnson Sr.
Employees Worked With
September 14, 2024
Sam did an excellent job in showing State Farm that our vehicle was truly a total loss rather than fix something that shouldn’t be back on the road. vehicle was truly a total loss rather than fix something that shouldn’t be back on the road. More
by BRENTE0301
Employees Worked With
September 14, 2024
Great service for this visit. The service advisor greeted me and immediately noticed a large screw in my tire. Before he moved my vehicle, he brought it to my attention so the The service advisor greeted me and immediately noticed a large screw in my tire. Before he moved my vehicle, he brought it to my attention so there would be no doubt that it happened while I was driving. More
by mcbea32
Employees Worked With
September 13, 2024
From the time Shawn met me at my car the service was efficient and accurate, completed in just over an hour. efficient and accurate, completed in just over an hour. More
by jerit37
Employees Worked With
September 13, 2024
It felt like home. Everyone was so genuine and kind. Randy is one of those people that you feel you known forever. From the moment I spoke to him til the end of our sig Everyone was so genuine and kind. Randy is one of those people that you feel you known forever. From the moment I spoke to him til the end of our signing he made sure my family and I were taken care of. The fact that I had my bank sent over payment without even looking at the condition of the vehicle, tells you enough to know that he's a man of his word and that James Wood Motors ensures that every vehicle doesn't come back and customers leave satisfied! Thanks Randy!... I'll see you on my next oil change bud. More
by Juan Orta
Employees Worked With
September 13, 2024
Cathy and Asa were easy to work with and the used truck was priced right. The trade in i got was fair considering the age (25 yr old vehicle) and condition. It was worth the drive to Decatur. was priced right. The trade in i got was fair considering the age (25 yr old vehicle) and condition. It was worth the drive to Decatur. More
by Cowtownnative
Employees Worked With
September 13, 2024
Everyone is very friendly, and the job is always done in a timely manner. I appreciate the Service Department. a timely manner. I appreciate the Service Department. More
by kar60aa
Employees Worked With
