Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,157 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,157 reviews
September 18, 2024
Jeff Morris was the best salesman I have dealt with during all of the vehicles I have bought including RV's. Made me feel like I was dealing with a friend rather than a salesman. Same with Jeff in fi during all of the vehicles I have bought including RV's. Made me feel like I was dealing with a friend rather than a salesman. Same with Jeff in finance. Will be back for service. Thanks. More
by KIF
Verified CustomerEmployees Worked With
September 18, 2024
The loan process was amazing. The down side is my brand new car radio is not working properly. Took it in but I was told they can’t fix it. They know there is a problem but no The down side is my brand new car radio is not working properly. Took it in but I was told they can’t fix it. They know there is a problem but no fix from chev yet. More
by terrichitty
Employees Worked With
September 18, 2024
i have been a James Wood customer for 25 years for a reason, the people. this is my tenth vehicle from James wood i was most displeased with the financing this time, never before. i was quoted 5.9% int reason, the people. this is my tenth vehicle from James wood i was most displeased with the financing this time, never before. i was quoted 5.9% interest and when asked how i was paying for this i said GMAC (long time customer) by the time i got done it was 6.92% and Wells Fargo. what was my GM discount worth? nothing at this interest rate. More
by nick@lanesupplyinc.com
Employees Worked With
September 17, 2024
They are very easy to work with. I felt like they listened to my needs and then found a way to meet them. Mike was honest and respectful. I never felt pressured or asked to go over m I felt like they listened to my needs and then found a way to meet them. Mike was honest and respectful. I never felt pressured or asked to go over my budget. In today’s climate they are a cut above. Would definitely recommend them. More
by j.lance.palmer
Employees Worked With
September 17, 2024
This is the second vehicle we have purchased through Derek Ward. He kept us informed on inventory and was easy to work with. He had to get the Equinox from the Denton store, but the entire transaction Derek Ward. He kept us informed on inventory and was easy to work with. He had to get the Equinox from the Denton store, but the entire transaction went smoothly. More
by coachrm3
Employees Worked With
September 16, 2024
I was very pleased with the available selection at James Woods and the salesman was very informative and helpful. The financial officer showed us available options and was also very informative. Everyone we Woods and the salesman was very informative and helpful. The financial officer showed us available options and was also very informative. Everyone we dealt with was very professional and pleasant. More
by almadf
Employees Worked With
Mario, Ruben
September 16, 2024
Rocco was very knowledgeable, and personable, making me feel comfortable with my purchase. I highly recommend seeing Rocco for your vehicle needs. feel comfortable with my purchase. I highly recommend seeing Rocco for your vehicle needs. More
by dr.mark.jl
Employees Worked With
September 16, 2024
Randy was super helpful and made the process simple and enjoyable. Will definitely use this dealership again. enjoyable. Will definitely use this dealership again. More
by mfoster8928
Employees Worked With
September 15, 2024
It took 12 days to get a quote before repairs could begin. This is unacceptable. begin. This is unacceptable. More
by GERICK
Employees Worked With
September 15, 2024
God experience Cathy took plenty of time to answer all of our questions. Third car we have bought from James Wood Hyundai our questions. Third car we have bought from James Wood Hyundai More
by rspain2003
Employees Worked With
