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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,165 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,165 reviews
October 05, 2024
Rocco and James Woods were great. They were easy to work with. Rocco had everything ready to go when we got there. Rocco even had 2 porters help me move the toolbox from the old truck They were easy to work with. Rocco had everything ready to go when we got there. Rocco even had 2 porters help me move the toolbox from the old truck to the new one. More
by CBYNUM71
Verified CustomerEmployees Worked With
October 05, 2024
This is a great dealer, with great sales people. This is my 3rd truck from Billy. I will always go to James Wood Decatur and Billy for all of my vehicle purchases. The finance dept. was straight This is my 3rd truck from Billy. I will always go to James Wood Decatur and Billy for all of my vehicle purchases. The finance dept. was straight forward and worked to get us all the discounts available. More
by jmarkh0
Employees Worked With
October 05, 2024
I have purchased multiple vehicles from this dealership as well as using the service department as well as using the service department More
by tomw9
October 05, 2024
Jeff Morris, great salesman got us in 4 vehicles in a short period of time. Understanding and easy to work with. short period of time. Understanding and easy to work with. More
by riverajjorge
Employees Worked With
October 04, 2024
Took freaking FOREVER! !!!! I let the service advisor know when I showed up that I would be waiting thinking it shouldn't take long for an oil change & software update. Boy !!!! I let the service advisor know when I showed up that I would be waiting thinking it shouldn't take long for an oil change & software update. Boy was I wrong…. At that point he could’ve told me what the wait was looking like so I could make other plans, but he didn’t… I had to ask after waiting for two hours when my truck would be ready and was told it would take another hour and a half for the recall/update. Again, after waiting another two more hours I text’d the service advisor asking how long it would be and didn’t even get a response back. I will say my truck was ready 5 minutes after I sent the text so maybe that’s why he didn’t respond, but after waiting that long a response would’ve been a nice courtesy. Or a courtesy wash…. More
by lou.davis
Employees Worked With
October 04, 2024
Karen & Rubin were great to work with! I have bought my 2nd truck I’ve purchased from James Wood’s Decatur TX and will buy from again in the future. Great people & great selection. I have bought my 2nd truck I’ve purchased from James Wood’s Decatur TX and will buy from again in the future. Great people & great selection. More
by Big Mike
Employees Worked With
October 04, 2024
Andrew was great! Very patient, great communication. Was even willing to help us on his day off. Very patient, great communication. Was even willing to help us on his day off. More
by tbrown610
Employees Worked With
October 04, 2024
Drew and the team helped get us into exactly what I wanted at a cheaper price than other surrounding dealers. He was honest and fair. Will buy from Jane’s Wood again. wanted at a cheaper price than other surrounding dealers. He was honest and fair. Will buy from Jane’s Wood again. More
by branabargar
Employees Worked With
October 04, 2024
Prompt and easy to work with. A pleasant experience. This was my second purchase here. A pleasant experience. This was my second purchase here. More
by dbreadman11
Employees Worked With
October 04, 2024
The best buying experience I have ever had the hole staff was courteous and very welcoming definitely a 10 out 10 was courteous and very welcoming definitely a 10 out 10 More
by twilliams2500
Employees Worked With
