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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,847 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,847 reviews
June 30, 2024
I have purchased 4 vehicles at James Wood over the years but the service department has always taken care of everything I have ever needed. but the service department has always taken care of everything I have ever needed. More
by lawdiver1957
Verified CustomerEmployees Worked With
June 30, 2024
Clay Estes was very easy to work with again. He helped me find My 2021 GMC during Covid shortages and put me in a 2024 when I needed to replace the 2021 due to being totaled in an unfortunate ac He helped me find My 2021 GMC during Covid shortages and put me in a 2024 when I needed to replace the 2021 due to being totaled in an unfortunate accident. Both times he helped me find an incredible truck and was not pushy to add on extra items or upsell me on something I didn’t need. I originally called looking for a used truck to since I was replacing a total loss but he mentioned looking at the 2024’s due to massive discounts currently offered. I don’t consider this an upsell because the new one ended up being in the same price range as a 2022-2023 used trucks that I saw elsewhere. Hopefully I make it 6 to 8 years with this one but I will be making another 4 hour trip from my home to work with Clay again when the need for my next new truck comes up. I recommend Clay Estes and James Wood dealership to anyone in the market for a new truck. More
by zeke.patton
Employees Worked With
June 30, 2024
Had a great experience. Clay Estes was awesome to work with. The process was smooth and fast. Clay Estes was awesome to work with. The process was smooth and fast. More
by paul.mann
Employees Worked With
June 30, 2024
I have multiple vehicles serviced throughout the year, Excellent service from Shawn as usual ! Shawn always goes above and beyond ! Excellent service from Shawn as usual ! Shawn always goes above and beyond ! More
by JCHALL0
Employees Worked With
June 29, 2024
I have never owned anything but gmc vehicles and always will the people go out of their way to make everything right for the customer will the people go out of their way to make everything right for the customer More
by BRETT_MUNN
June 29, 2024
Great dealership! Happy to do business here and will recommend them to friends and family! Happy to do business here and will recommend them to friends and family! More
by James Schultz
Employees Worked With
June 29, 2024
I received service way above & beyond the norm. They replaced my transmission and had me back on the road in less than 2 days. Crystal is an exceptional employee. They replaced my transmission and had me back on the road in less than 2 days. Crystal is an exceptional employee. More
by rexulrich
Employees Worked With
June 29, 2024
Was an amazing experience working with Cathy and the people there at James Wood. Would recommend them to everyone, in fact I have been for a week now. Thank you for helping me get into my used Chevy Eq people there at James Wood. Would recommend them to everyone, in fact I have been for a week now. Thank you for helping me get into my used Chevy Equinox More
by vnskogen
June 29, 2024
The dealership was clean and organized. Derek ward was professional and helped us find the right vehicle. He was patient and helpful. Derek ward was professional and helped us find the right vehicle. He was patient and helpful. More
by cpic84
Employees Worked With
