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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,847 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,847 reviews

July 02, 2024

I always feel welcome no matter if it is for service on my vehicle or to buy a new vehicle. Everyone is friendly and helpful. More

by GI_GI_E
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Belden, Andrew
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that you always feel welcome and valued when visiting us for service or to purchase a new vehicle. Our team prides itself on providing friendly and helpful service to all our customers. We look forward to welcoming you back for your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

They were very courteous and helpful to get my truck fixed. Friendly and polite in all aspects More

by billandconnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that our team was courteous, helpful, friendly, and polite when helping you get your truck fixed. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

Great experience. Always take car of my truck. I have full confidence that it will be done right. More

by danhill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck needs. We're thrilled to hear about your great experience and the confidence you have in us. We appreciate your trust and look forward to helping you with all your future automotive needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 01, 2024

Very pleasant to work with. No pressure sales. Sales person Rocco was awesome as they come. More

by bkasparek71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! We are thrilled to hear about your positive experience with our team, especially with Rocco. We take pride in providing a no-pressure sales environment. We appreciate your kind words and look forward to assisting you in the future. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 01, 2024

I worked with Shawn Hooe to get my scar scheduled for service. I decided to wait at the dealership while they worked on my car. Shawn said it would take about 2 hours and it was ready in 1 1/2 hours. More

by JMORRIS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear about your positive experience with Shawn and our service team. We're glad we could exceed your expectations and get your car ready sooner than anticipated. We appreciate your feedback and look forward to serving you again. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 01, 2024

Very easy to work with, worked quickly to get us out the door and have our new truck detailed and ready for us! No haggling or pressure and Rocco was great to work with. More

by stepp.rhianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your experience with us! We're thrilled to hear that you found our team easy to work with and that Rocco provided great service. We appreciate your kind words and look forward to welcoming you back. Drive safely in your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 30, 2024

Every part of this experience was enjoyable. The staff made me feel like I was part of their family. Top notch sales and service. I have never been disappointed. More

by danhill22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for choosing James Wood Chevrolet Buick GMC Decatur and for your glowing 5-star review! We are thrilled to hear that you felt like part of our family during your visit. Providing top-notch sales and service is what we strive for each day, and we are delighted that we have met your expectations. We look forward to welcoming you back for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 30, 2024

We were very pleased with the work our salesman put into helping us understand how the car worked. Put the plumbly was honest with us and everyone at the dealership made us feel comfortable about our new pu More

by mikef6622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear about your positive experience with our salesman and the entire team. We strive to make every customer feel comfortable and confident in their new purchase. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 30, 2024

We have bought multiple vehicles from James Wood Chevrolet and it’s always a pleasant experience. This was my first brand new vehicle to purchase personally and Starla was very informative and helpf More

by wyldroseaussies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben is great too!
Jul 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle purchase! We appreciate your loyalty and are thrilled to hear that Starla provided you with informative and helpful service. We aim to make every experience pleasant, especially when it comes to buying your first brand-new vehicle. We look forward to assisting you with any future automotive needs. Drive safely and enjoy your new purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 30, 2024

I've bought 6 vehicles from James Wood and they have always had great service. I wouldn't trade anywhere else More

by LMISTYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. We appreciate your loyalty and trust in our service. We look forward to helping you with your future vehicle purchases. Thank you for sharing your positive experience! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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