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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,847 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,847 reviews

July 07, 2024

Would have been better if we did not havry to come back the next day for the tire More

by daniel.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Daniel. We understand your frustration regarding the inconvenience of having to return the next day for your tire. At James Wood Chevrolet Buick GMC Decatur, we strive to provide efficient service and will use your feedback to improve our processes. Please feel free to reach out if you have any further concerns or if there is anything else we can assist you with. We appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 06, 2024

We have bought about 8 cars from this dealership. We've always been satisfied with the way they've helped us. Andrew was so helpful kind and just always made our experience there. The best if I have More

by ffduenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! We appreciate your loyalty and are thrilled to hear about your positive experiences, especially with Andrew. We take your feedback seriously and will consider your thoughts on the surveys. We look forward to assisting you with your next car purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 06, 2024

I was impressed with the professionalism and knowledge of the salesman. During the test drive he pointed out many of the new features and taught me how to use them. The entire process was seamless I will de More

by jrgrey86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for recognizing the professionalism and knowledge of our salesman. We are thrilled to hear that the test drive experience was informative and seamless for you. We appreciate your recommendation and look forward to assisting you or your referrals in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 06, 2024

Tyler was an excellent help during the buying process. He was very informative and helpful. I always use Tyler in any truck buying I do More

by krebswellservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review, Tyler! We appreciate your kind words about your experience with us, especially with Tyler. We're thrilled to hear that Tyler was informative and helpful during the buying process. We look forward to assisting you with any future truck purchases at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 06, 2024

Love my new Ridgeline. Chris was a great sales rep. His is the third vehicle we have bought from James Woods Motors. More

by jimedwards1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! We are thrilled to hear that you are loving your new Ridgeline and had a great experience with Chris. We appreciate your loyalty as a repeat customer, and we look forward to assisting you with all your future vehicle needs. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

Great experience. Easy to do business. No pressure from salesman or management. It was a pleasure working with Clay and Beau. I will recommend this dealership to anyo More

by ariscook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the wonderful review! We're thrilled to hear about your positive experience with Clay and Beau. We appreciate your recommendation and look forward to assisting you or your friends next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

Bryan and the entire service department is always very helpful and efficient. We appreciate it! More

by tmkesey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for acknowledging Bryan and our service department! We are glad to hear that you found them helpful and efficient. We appreciate your positive feedback and look forward to assisting you again. It was a pleasure working with you at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 05, 2024

Flew in from Houston to pick up at brand new 2024 Chevy Corvette. Everything was great. Staff was beyond amazing. More

by ESIAS185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the amazing review! We are thrilled to hear that your experience with us was great, and our staff went above and beyond to assist you. Enjoy your brand new 2024 Chevy Corvette, and we look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

James Wood Decatur has always been our go to dealer for new and used vehicles. Cathy was helpful and courteous and would definitely buy from her again. Excellent service. More

by ssg.82airborne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs! We appreciate your kind words about Cathy and are thrilled to hear about the excellent service you received. We look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

Bryan takes excellent care of me whenever I need service. Always courteous and professional atmosphere. More

by DALEGERIJAMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, for your kind words and for recognizing the excellent care you received from us at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to providing you with the same level of service. Feel free to reach out anytime you need assistance. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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