Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,845 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 1,845 reviews

August 05, 2024

Derek ward is always great when I’m looking for a new vehicle. Dealership service department has always been great so far to. More

by ryanpberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Derek has been able to assist you with your vehicle needs at James Wood Chevrolet Buick GMC Decatur. It's great to know that our service department has also met your expectations. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 04, 2024

Quick turnaround on the repairs, Shawn H. is the best service manager around! Highly recommend James Wood for any vehicle needs. More

by BRETTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Brett, for your fantastic review! We're thrilled to hear that you had a quick turnaround on your repairs and that our service manager made a positive impact on your experience. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any of your future vehicle needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 04, 2024

I’ve been dealing with James Woods in Decatur for a long time. I always enjoy talking and visiting with the people at the dealership. It s a great place to but a car or truck. More

by donald.keoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Brett, for your fantastic review! We're thrilled to hear that you had a quick turnaround on your repairs and that our service manager made a positive impact on your experience. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any of your future vehicle needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 04, 2024

Rocco was wonderful. He understood our needs and found exactly what we wanted for our son. He looked for all the rebates we were eligible for and also help explain financ More

by vtrichel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Rocco provided such exceptional service and helped find the perfect vehicle for your son. It's great to know he was attentive to your needs and provided valuable information on rebates and financing. We appreciate your trust in James Wood Chevrolet Buick GMC Decatur and hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 03, 2024

I forgot the mailer I received and the service organizer said it was not a coupon just their regular price and the next day I received a flier in the mail from another auto service company advertizing the More

by VLSCHAFERHELOTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the pricing and the service department's organization. It's important to me that our customers feel satisfied with their experience at James Wood Chevrolet Buick GMC Decatur. If you'd like to discuss this further or if there's anything we can do to assist you, please feel free to reach out. I appreciate your insight and hope to have the chance to serve you better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 03, 2024

I have purchased several vehicles through this dealership over the years. I feel like I’ve been giving fair deals each time. The service department is very good and gives prompt, accurate and reasonable cost More

by BILL_RISK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you've had multiple positive experiences at James Wood Chevrolet Buick GMC Decatur. It's great to know that you feel you've received fair deals and that our service department has met your expectations with prompt and reasonable service. We look forward to assisting you with your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 03, 2024

No communication! Act like your an inconvenience if you ask about your truck. Only good one is Zach rhine More

by heeler78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Estes is outstanding!
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the communication about your truck. At James Wood Chevrolet Buick GMC Decatur, we aim to provide excellent service, and your feedback helps us improve. If you would like to discuss your experience further, please feel free to reach out to me directly. We appreciate your input and are committed to enhancing our customer service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 03, 2024

Excellent purchasing and service experiences for over 25 years. They will continue to get my business in the years to come. More

by rsdailey79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 25 years. It's customers like you that inspire us to continue providing the best purchasing and service experiences. We look forward to assisting you for many more years to come! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 03, 2024

Great selection of vehicles, friendly staff and professional, the prices were very competitive. I drove 50 miles and was not disappointed. More

by GLHUTTON96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our selection of vehicles and professional, friendly staff to your satisfaction at James Wood Chevrolet Buick GMC Decatur. Driving 50 miles is no small feat, and we're glad it was worth the trip! We look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 02, 2024

This is a good dealership. They get me in and the service is quick Gayla More

by Gayla.buchanan
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide quick and efficient service, and your feedback means a lot to me. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

...
39
...