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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,845 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,845 reviews
August 28, 2024
Got me in on time. Explained everything and got job completed upon a reasonable time. Explained everything and got job completed upon a reasonable time. More
by geneohouse
Verified Customer
August 28, 2024
Awesome throughout the process. From Chris, my salesman to Zack . I want to mention the parts department as well. The whole Dealership as well. From Chris, my salesman to Zack . I want to mention the parts department as well. The whole Dealership as well. More
by martyvaldez1959
Employees Worked With
Chris
August 28, 2024
I have recommended James Wood Motors to everyone I know. They are trustworthy and dependable. Whether you need to purchase a vehicle or have maintenance or repairs, they are the only dealership to visit! They are trustworthy and dependable. Whether you need to purchase a vehicle or have maintenance or repairs, they are the only dealership to visit! More
by vlburden
Employees Worked With
August 28, 2024
Bryan and the service department are 5 stars. The only thing that bothered me was having an appointment at 8:00, and not getting worked on until around 10. It was still a pleasant experience a The only thing that bothered me was having an appointment at 8:00, and not getting worked on until around 10. It was still a pleasant experience and was done in one day. More
by BUNDY_JOHN
Employees Worked With
August 28, 2024
Clay Estes made the vehicle buying process quick, efficient and easy. He found what I wanted, handled all of my add on’s and installation then delivered it promptly. Once in financing (Beau Bell) mad efficient and easy. He found what I wanted, handled all of my add on’s and installation then delivered it promptly. Once in financing (Beau Bell) made it was a quick few strokes of a pen and bam I’m out the door and back to work. Thanks everyone at James Woods Decatur Especially Clay Estes! More
by Brandonvann
August 27, 2024
Andrew was great! He's very supportive, knowledgeable, and patient. I will be back if I need another vehicle in the future.lLooking forward to a long business relatio He's very supportive, knowledgeable, and patient. I will be back if I need another vehicle in the future.lLooking forward to a long business relationship. PGJ More
by pgjtheprincipal
Employees Worked With
August 27, 2024
I had a serendipitous experience! Drew Ward my sales man was thorough, precise, and amazing. I told him what my criteria was and he pulled several options. We tests drove them. I pick Drew Ward my sales man was thorough, precise, and amazing. I told him what my criteria was and he pulled several options. We tests drove them. I picked my favorite one and he got me in and out of there. I did not have a very long wait time for finance. Finance was extremely helpful and explained all my options fully. I'm beyond happy with my Buick and impressed with James Woods. More
by shanel_vanhoose
Employees Worked With
August 27, 2024
Amazing and attentive top notch service. Great communication and hard work to make deals happen and to make customers feel appreciated for their business. Absolutely no complaints Great communication and hard work to make deals happen and to make customers feel appreciated for their business. Absolutely no complaints More
by JOHN.CAIN
Employees Worked With
August 27, 2024
Shawn was great, highly recommend him to anyone. Service was done to satisfaction. Would like option to show up without oil change appointment, drop off and pickup later. Like in the old days. Service was done to satisfaction. Would like option to show up without oil change appointment, drop off and pickup later. Like in the old days. More
by RBRAMLETT14
