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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,142 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,142 reviews

December 08, 2024

Mike Wheat is definitely an asset to your company. He made the experience easy and made us feel comfortable through the entire process. If I find myself looking for a vehicle in the future, I will def More

by tonyaberardi9626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
Dec 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Tonya, for your kind words! We’re thrilled to hear that Mike provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that he made you feel comfortable throughout the process. We look forward to assisting you again in the future when you're ready to search for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 07, 2024

I am satisfied. Drew was very nice and knowledgeable. He stayed late and finished the job. We are very appreciative. More

by STMACHEN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that you were satisfied with your experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Drew made a positive impact with his knowledge and dedication. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2024

Very efficient and take very good care of customers. Always able to meet the needs we might have when we get our truck serviced. More

by MIKEANDROBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you find our service efficient and that we are able to meet your needs when servicing your truck. At James Wood Chevrolet Buick GMC Decatur, I strive to provide the best care for our customers. I appreciate your feedback and look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 06, 2024

The purchase of my new truck was very easy. My salesman Drew was great to work with. More

by jd4010b
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that your truck purchase was easy and that Drew provided you with great service. I truly appreciate your feedback and hope to see you again at James Wood Chevrolet Buick GMC Decatur for any future needs. Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2024

We had a good experience with the Dealer and our salesman. Thanks for making the sale go smoothly. More

by drb2389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a good experience with us at James Wood Chevrolet Buick GMC Decatur and that our team made your sale go smoothly. I appreciate your business and look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2024

Mr. Estes is a breath of fresh air!! I have visited numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten di More

by bighands_ah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear about your experiences with both Clay and Shawn at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Clay could assist you so well with your new 2025 Silverado 2500 and provide you with the guidance you needed for the transition from your 2006 Silverado 1500HD. I'm proud to have employees like Clay and Shawn, who truly care about our customers and their needs. Your support means the world to me, and I can't wait to welcome you back this month to explore SUVs for your wife. Thank you for recommending us to your friends and family! I look forward to continuing to serve you. Safe travels in your Silverado! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2024

My personal service writer does a great job taking care of me and my 2020 Chevy Truck!!! More

by DANWEEKS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your service writer has been taking great care of you and your 2020 Chevy Truck. At James Wood Chevrolet Buick GMC Decatur, I always strive to provide top-notch service. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 05, 2024

Clean, fast, easy to work with, everyone did their best to be of service and accommodating. More

by madisonsmccrary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was clean, fast, and easy. Our team works hard to provide excellent service, and it's great to know that we met your expectations. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2024

Great truck buying experience from beginning to end. Friendly and helpful staff. I will definitely buy my next truck at James Wood. More

by jesse_parsons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Loesch was awesome
Dec 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great truck-buying experience with our friendly and helpful staff at James Wood Chevrolet Buick GMC Decatur. I appreciate your business and look forward to assisting you with your next truck purchase. Come see us again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2024

The process was quick and easy. Good people to work with. Good trade in price. Thank you More

by boltonglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! We're thrilled to hear that you found the process quick and easy, and that you had a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our top priority. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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