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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,142 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,142 reviews

December 15, 2024

Dayson did a great job of keeping me informed. Quick service, friendly. Also washed my truck. More

by MGTECH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayson
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Dayson provided excellent service and kept you informed throughout the process. It's great to know your truck was washed and you had a quick and friendly experience with us at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 14, 2024

Everyone is courteous and efficient. Brian is thorough in explaining what was done. The waiting area is comfortable and wait time is reasonable. More

by CHARANITA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you found our team courteous and efficient and that Brian provided you with thorough explanations. It's great to know that you enjoyed our comfortable waiting area and found the wait time reasonable. I appreciate your feedback and look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

Great service every time. Friendly people and knowledgeable mechanics. I will continue to bring my cars to this dealership. More

by mleehelms
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback! I'm thrilled to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly and knowledgeable, and I look forward to continuing to serve you and your cars in the future. Please come see us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

Oil change and tire rotation done in reasonable and professional time. Vehicle had only minor service. More

by RSEEDS0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to hear that your oil change and tire rotation were completed efficiently and professionally at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us for your vehicle's service needs, and I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

This was a amazing experience for me and my wife, we are so greatful for the customer care and the ease of buying a vehicle from these guys, it was a exceptional experience More

by SHUNTEHALL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for sharing your wonderful experience! I'm thrilled to hear that you and your wife found the customer care and the vehicle buying process at James Wood Chevrolet Buick GMC Decatur to be exceptional. Your kind words mean a lot to me! I look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

Ricky Delgado was a great sales person! I didn't feel pressure to buy something I didn't want. And together we were able to stay close to my original budget. There was also great inventory More

by jmackchapman74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm thrilled to hear that you had a positive experience with Ricky at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know you felt no pressure and were able to find the right vehicle within your budget. I appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

Great service and did a great job checking my car out. Thank you Sean for working on my car More

by JOAN_MARICLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you received great service at James Wood Chevrolet Buick GMC Decatur. I appreciate you acknowledging Sean's work on your car. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

Landon was a pleasure to work with, he spent all the time I needed to fully understand my new EV and even drove an hour and half to pick me up from the airport. I would say he went above and beyond my expect More

by ted30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that Landon provided you with exceptional service and took the extra steps to make your experience seamless, especially with your new EV. At James Wood Chevrolet Buick GMC Decatur, I believe in going above and beyond for our customers. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

James Wood dealership is the highest rated in my book. That are all so friendly and always ready to help me with any questions I may have. Rocco, is the best salesman. I have been with him for years. Tha More

by sue_dwtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that James Wood Chevrolet Buick GMC Decatur has earned the highest rating in your book. It's great to know that Rocco has provided you with excellent service over the years. I truly appreciate your kind words and your continued support. Wishing you a Merry Christmas as well! I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 12, 2024

Christopher my salesman was very honest and the “deal” couldn’t have gone any more thoroughly! Great Dealership More

by lenlingwayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Filine
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a thorough experience with our team at James Wood Chevrolet Buick GMC Decatur. Honesty and great deals are what I strive for, and it’s fantastic to know that we achieved that for you. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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